Bill's Barbershop has two barbers available to cut customers' hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow in Figure 6.90 shows that all customers go through Steps B1 and B2 and then can be served at either of the two barbers at Step B3. The process ends for all customers at Step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer. Figure 6.9 Process Flow for Bill's Barbershop B1 (10) B2 (8) B3-a (15) B3-b (10) B4 (9) On average, how long does it take a customer to complete this process? What single activity is the bottleneck for the entire process? How many customers can this process serve in an hour?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section: Chapter Questions
Problem 111P
icon
Related questions
Question
. Bill's Barbershop has two barbers available to cut customers' hair. Both barbers provide
roughly the same experience and skill, but one is just a little bit slower than the other. The
process flow in Figure 6.90 shows that all customers go through Steps B1 and B2 and then
can be served at either of the two barbers at Step B3. The process ends for all customers at
Step B4. The numbers in parentheses indicate the minutes it takes that activity to process a
customer.
Figure 6.9 Process Flow for Bill's Barbershop
B1
(10)
B2
B3-a
(15)
B3-b
(10)
B4
(9)
1. On average, how long does it take a customer to complete this process?
›. What single activity is the bottleneck for the entire process?
c. How many customers can this process serve in an hour?
Transcribed Image Text:. Bill's Barbershop has two barbers available to cut customers' hair. Both barbers provide roughly the same experience and skill, but one is just a little bit slower than the other. The process flow in Figure 6.90 shows that all customers go through Steps B1 and B2 and then can be served at either of the two barbers at Step B3. The process ends for all customers at Step B4. The numbers in parentheses indicate the minutes it takes that activity to process a customer. Figure 6.9 Process Flow for Bill's Barbershop B1 (10) B2 B3-a (15) B3-b (10) B4 (9) 1. On average, how long does it take a customer to complete this process? ›. What single activity is the bottleneck for the entire process? c. How many customers can this process serve in an hour?
Expert Solution
trending now

Trending now

This is a popular solution!

steps

Step by step

Solved in 4 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Practical Management Science
Practical Management Science
Operations Management
ISBN:
9781337406659
Author:
WINSTON, Wayne L.
Publisher:
Cengage,