Can someone help me make a business letter of complaint. Thank you!   Scenario: Imagine that you ordered the latest model of cell phone, made a payment of fifty percent of the price through a bank, and was promised by the seller that the product will be delivered to you, brand new. Unfortunately, the cell phone that was delivered to you was a used unit.

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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Can someone help me make a business letter of complaint. Thank you!

 

Scenario: Imagine that you ordered the latest model of cell phone, made a payment of fifty percent of the price through a bank, and was promised by the seller that the product will be delivered to you, brand new. Unfortunately, the cell phone that was delivered to you was a used unit. 

 

 

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