completing an MBA could serve as a: screening device signaling device principle-agent model private information to be used only in specific situations
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completing an MBA could serve as a:
screening device
signaling device
principle-agent model
private information to be used only in specific situations
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- A recent increase in unpaid patient account balances has identified the need to implement efficient financial policies. Dr. Jones asked Lucy to create an operational plan to increase patient collections this should include developing a payment policy for patients to review, acknowledge, and sign the goal is to reduce unpaid accountsand define potential collection actions use the following prompts to create your discussion thread post. Identify a policy Lucy could develop to reduce unpaid balances and explain your answer describe two ways Lucy could communicate the implementation of this policy to her billing department and consider how she might engage them in acting on patient accounts that are over 30 days past due, discuss how the convenience of offering online payments could increase patient revenue.The proposed E-Counselling System (ECS) allows students to submit their complaints. The system starts with the initial state where it shows a complaint form for the student to fill. After the student fills out the complaint form, he/she should submit it. The submitted complaint appears to the academic advisor who assigns it to a staff member and change its state to under process. The staff member should resolve the student complaint within one week. If the week has passed and the complaint is not resolved yet, the complaint state becomes unsolved and further actions are taken by the Head of Department. The Head of Department changes the state of the complaint to under investigation and a meeting is conducting with the student to resolve his/her complaint. At the end, the Head of Department resolves the student complaint. Draw a State Diagram for the Complaint object. Use suitable names for the states and show all guards.Matilda had an appointment at the dentist's office, but couldn't make it on time due to traffic. By the time she arrived, the dentist had already begun with the next patient. This illustrates the ________ of services. Question options: perishability variability homogeneity heterogeneity intangibility
- Assuming you are on the phone with a customer, how would you respond in each of the following scenarios. How should you ask this question when you need the customer's name? What is the most effective way to ask a question when you have forgotten the name of the customer? What is the most effective way to ask about the customer's address when you need it?Globe Industries is a multinational tech company specializing in e-commerce, cloud computing and artificial intelligence. GLOBE INDUSTRIES has an online shopping website/app where persons globally can purchase a variety of new and used goods, including computers, vehicles, music and books. Consumers are not using Globe Industries' e-commerce website/app because it lacks certain functions or features that make their online shopping experience easier. Issue The issue of customer retention has been the topic of discussion among the management team for months at Globe Industries. They have noted several complaints and concerns regarding the predicaments that the company is experiencing, which has negatively affected the company’s profits. The number one complaint noted was; the outdated approach to the company’s operations. This problem is stemming from the lack of access to information by its users from their own personal accounts. It was noted that in order for a transaction to be…Scenario Based Question) Your response to Barbara's in-app chat message “Hello love, I need some help with my son's Monzo account. He doesn't know how to create a standing order for his rent and I am worried that it won't be set up in time for the 1st month. Please can you change his email address to mine, so I can sort this out for him. I am his Mum, so I like to make sure he's done everything correctly. I have downloaded the Monzo app ready, can you change the email address or give me the password? Please help me!" * Write your response to the customer as if you were a COp at Monzo who had just received an in-app chat message from Barbara for example “Hi Barbara...” Show us your empathy and analytical problem solving skills, and how by being customer centric you'd help get the customer to a logical solution in this scenario.
- Ocala Software Systems operates a technical support center for its software customers. If customers have installation or user problems with Ocala software products, they may telephone the technical support center and obtain free consultation. Currently, Ocala operates its support center with one consultant. If the consultant is busy when a new customer call arrives, the customer hears a recorded message stating that all consultants are currently busy with other customers. The customer is then asked to hold and the consultant will provide assistance as soon as possible. The customercalls follow a Poisson probability distribution with an arrival rate of five calls per hour. On average, it takes 7.5 minutes for a consultant to answer a customer’s questions. please DO NOT overlook part D. thank youThe service time follows an exponential probability distribution.a. What is the service rate in terms of customers per hour?b. What is the probability that no customers are in the system and the…The company has to provide liberal credit terms, deferred payment plans and gift certificates to facilitate.Which of the following function is described here? a. Communication b. Fund access c. Consumption and disposition d. Information contactFive to six times a year, Kicker puts on tent sales in various cities throughout Oklahoma and the surrounding states. The tent sales are designed to show Kicker customers new products, engender enthusiasm about those products, and sell soon to be out-of-date products at greatly reduced prices. Each tent sale lasts one day and requires parking lot space to set up the Kicker semitrailer; a couple of show cars; a disc jockey playing music; a tent to sell Kicker merchandise, distribute brochures, and so on. Last year, the Austin, TX tent sale was held in a corner of the parking lot outside the city exhibition hall where the automotive show was in progress. Because most customers were interested more in the new model cars than in the refurbishment of their current cars, foot traffic was low. In addition, customers did not want to carry speakers and amplifiers all the way back to where they had originally parked. Total direct costs for this tent sale were $14,300. Direct costs…
- A local municipality plans to align its IT/IS services in an attempt to improve services to its public. One such strategic IS plan is to provide opportunities for the public to directly interact with local representatives.Suggest challenges the municipality could experience in implementing e- government initiatives.A robbery has just been committed at the Corner Market in the downtown area of the city (black rectangle in the city map). The market owner was able to activate the alarm, and the robber fled on foot. Police officers arrived a few minutes later and asked the owner, "How long ago did the robber leave?" "He left only a few minutes ago," the store owner responded. "He's probably ten blocks away by now", one of the officers said to the other. "Not likely," said the store owner. "He was so stoned on drugs that I bet even if he run ten blocks, he's still only within a few blocks of here! He's probably just running in circles!"Perform a simulation experiment that will test the store owner's hypothesis. Assume that at each corner of a city block there is an equal chance that the robber will go in any one of the four possible directions, north, south, east or west. Simulate for ten steps and five trials, and then indicate in how many of the trials the robber is within three blocks of the store.By understanding the structure of the organization for which our software team is to provide a solution, we can better identify our stakeholders. Question 25 options: True False