) Some grocery stores are experimenting with a new technology that allows customers to scan items as they shop. Once the customer is done, he or she completes the transaction online and never has to stand in the checkout line. On March 11, 2012, the Boston Globe reported that *

Principles Of Marketing
17th Edition
ISBN:9780134492513
Author:Kotler, Philip, Armstrong, Gary (gary M.)
Publisher:Kotler, Philip, Armstrong, Gary (gary M.)
Chapter1: Marketing: Creating Customer Value And Engagement
Section: Chapter Questions
Problem 1.1DQ
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I) Some grocery stores are experimenting with a new technology that allows customers to scan items as they shop. Once the customer is done, he or she completes the transaction online and never has to stand in the checkout line. On March 11, 2012, the Boston Globe reported that *Modiv Media's scan-it-yourself technology (is installed] in about 350 Stop & Shop and Giant stores in the United States. Many customers have embraced the system; Stop & Shop spokeswoman Suzi Robinson said the service handles about one million transactions per month. [R11] (a) Estimate the number of customers per day per store who use this self-scanning technology. (b) Estimate the number of customers per day per store. (c) Estimate the percentage of customers who use the technology.
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