Consider the following five situations: maintenance of a network of ATMSS, produc- tion and packaging of cake mix, a barn raising in which an entire fast-food restau- rant is torn down and completely replaced in 48 hours, hosting and promotion of the performance of a touring musical group, and repair of an electrical grid to restore electricity to homes after a storm. Now consider the following grid, which indicates five positions marked A, B, C, D, and E. Each of these positions indicates differing levels of tangibility and operation types: Production and Service Management Management Management Management Project Event Incident INTANGIBLE: Pure Service Degree of tangibility of product TANGIBLE: Pure Good Match each of the five points on the grid to each of the five operations proposed, assuming each grid location can be used only once.

Consider the following five situations: maintenance of a network of ATMSS, produc- tion and packaging of cake mix, a barn raising in which an entire fast-food restau- rant is torn down and completely replaced in 48 hours, hosting and promotion of the performance of a touring musical group, and repair of an electrical grid to restore electricity to homes after a storm. Now consider the following grid, which indicates five positions marked A, B, C, D, and E. Each of these positions indicates differing levels of tangibility and operation types: Production and Service Management Management Management Management Project Event Incident INTANGIBLE: Pure Service Degree of tangibility of product TANGIBLE: Pure Good Match each of the five points on the grid to each of the five operations proposed, assuming each grid location can be used only once.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter4: Linear Programming Models

Section4.8: Data Envelopment Analysis (dea)

Problem 42P

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