Currently a company that designs Web sites has five customers in its backlog. The day when the order arrived, processing time, and promised due dates are given in the following table. The customers are listed in the order of when they arrived. They are ready to be scheduled today, which is the start of day 190. Customer Time SinceOrder Arrived(days ago) ProcessingTime (days) Due Date(days fromnow) A B C D E 10 8 6 3 2 20 12 28 24 32 26 50 66 58 100 a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due.b. Comment on the performance of the two rules relative to these measures. Which one gives the best schedule? Why?

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter12: Queueing Models
Section: Chapter Questions
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Currently a company that designs Web sites has five customers in its backlog. The day when the order arrived, processing time, and promised due dates are given in the following table. The customers are listed in the order of when they arrived. They are ready to be scheduled today, which is the start of day 190.

Customer Time Since
Order Arrived
(days ago)
Processing
Time (days)
Due Date
(days from
now)

A

B

C

D

E

10

8

6

3

2

20

12

28

24

32

26

50

66

58

100

a. Develop separate schedules by using the FCFS and EDD rules. Compare the schedules on the basis of average flow time and average days past due.
b. Comment on the performance of the two rules relative to these measures. Which one gives the best schedule? Why?

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