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- Define the market segmentation?
- Create an detailed information about the customer centricity model.
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- Explain the concept of customer segmentation in CRM. How is it used to target and personalize marketing efforts?Explain the concept of customer segmentation in CRM. How can it be used to improve marketing efforts?Explain the concept of customer segmentation and its role in CRM. Provide examples of different segmentation criteria.
- Describe the concept of customer segmentation in CRM. How can advanced analytics and machine learning be used for effective segmentation?Measuring customer satisfaction is an important element of customer empowerment. In light of this, describe how marketing managers can use customer satisfaction survey results, to enhance their products and services?What are the benefits of market(customer) segmentation for customers and firms respectively? Give me a real-life example and describe how firms and customers benefit from customer segmentation in your example.