Describe the two ways quality improves profitability?
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Describe the two ways quality improves profitability?
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- Discuss the steps involved in strategic quality planning.Determine. . How does Total Quality Management emphasize the importance of customer satisfaction and continuous improvement?Assume you are responsible for developing a benchmarking program. Describe how you would go about establishing the benchmarking process. Be sure to also address the critical issues you must address.
- What are the assets, resources, competencies, and core competencies of educational institutes which provide quality education? Choose 5 Key Success Factors and compare it with 2 main competitors. (benchmark)List the characteristics of a good Business Process. What are possible causes of a business process failures?What is more important, a quality product or excellent customer service?
- discuss the 8 principles of a Quality Management Systems, utilising practical examples for each principle (You can an existing company for application purposes). 1.Customer focus 2. Leadership 3. Involvement of people 4. Process approach 5. Systems approach 6. Continual improvement 7. Factual approach to decision making 8. Mutally beneficial suppliers relationsISO standards can assist in strategic planning? Explain how?You have been hired as a Cost Accountant by Sundial, Inc., which produces sunglasses. Your duties include developing cost standards for materials and labor, designing and implementing cost accounting systems, defining various product and operational costs, analyzing production costs and recommending changes. When the trial period is over, you will have a performance review to demonstrate the completed tasks and gained knowledge. You have read the Cost of Quality Report of Sundial, Inc. and discovered that quality costs constitute 4.2% of sales. The amount is enormous, and your boss asks you to develop a set of measures to reduce it. Sundial, Inc. Cost of Quality Report For the Year Cost of Quality Percent of Sales ($32,000,000) Prevention costs $160,000 0.5% Appraisal costs $192,000 0.6% Internal failure costs $576,000 2.8% External failure costs $416,000 1.3% Total cost of quality $1,344,000 4.2% 1. How would you define…