Discuss briefly HPI’s competitive position and strategy.
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8-3 Hospitality Products, Inc.
1.Discuss briefly HPI’s competitive position and strategy.
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- FACTS: N Bank, with nearly 150 branches (from Napa Valley, California, to Seattle, Washington) and 8.3 billion in assets, is committed to creating and maintaining a corporate culture that provides excellent customer service. A key component of the bank’s overall retail strategy is its “universal associate” program (that is what N Bank calls its employees). At N Bank, each universal associate is trained to perform every banking task. A teller can take a loan application, and a mortgage officer is able to assist a customer in opening a safe-deposit box. A significant side benefit of this culture is that N's employee turnover is one-half the industry average. Another benefit is that employee boredom is reduced by performing multiple tasks daily. An employee’s workday varies based on which departments are slow and/or busy. In contrast, at a typical bank, employees specialize in certain tasks; thus, employees often have an “it’s not my job” mentality. N Bank’s employees are empowered to…1. Q1. Examine with suitable examples, how “organization strategy provides a valuable contribution in achieving organization vision?” Give an example of a Saudi company and assess two examples of organizational strategies and operating plans.B. MISSION STATEMENT ANALYSIS OF Krispy Kreme Doughnuts Inc 2015 i. Evaluation of mission statement Components: Consumers (1) are our lifeblood, the center of the doughnut (2). There is no substitute for quality in our service to consumers (2). Impeccable presentation (5) is critical wherever Krispy Kreme is sold. We must produce a collaborative team effort that is unexcelled (6). We must never settle for "second best;" we deliver on our commitments. We must cast the best possible image (7) in all that we do. We must coach our team to ever-better results (9). Legends Components 1.Customers. = Consumers 2. Product or services. = • doughnut = • quality in our service 5.Concern for survival growth and profitability. = Impeccable presentation 6. Philosophy = collaborative team effort 7. Self…
- Case Krispy Kreme Doughnuts Inc 2015 Based on the given case above, you are required to read the case and : 1. Propose a new mission statement for the organization based on 9 components of mission statement: 1.Customer 2. Product/ service 3. Market 4. Technology 5. Concern for survival, profitability and growth 6. Philosophy 7. Selfconcept 8. Concern for public images 9. Concern for employees 10. Component Legend is provided 2. Quality of the writing of the proposed mission statement and explainPlease use own words Propose a New Mission statement for Krispy Kreme Doughnuts Inc 2015 for the organization which must based on 9 components of mission statements. Must have Quality of the writing of the proposed mission statement which create a new mission for the organization based on 9 components of mission statement in long explain with examples :(1) customers; (2) products and/or services; (3) markets; (4) technology; (5) survival, growth, and profitability; (6)philosophy; (7) selfconcept; (8) public image; and (9) employees Put the 9 components each in bracket as number with mention the new mission statement with legend and components with explaination1. What steps does Nordstrom take to implement its strategy providing outstanding customer service? According to the text, are there any actions or steps that are discussed in the text that Nordstrom does not implement?2. How do these activities enable Nordstrom to reduce the gaps between perceived service and customer expectations?3. What are the pros and cons of Nordstrom’s approach to developing a competitive advantage through customer service?4. Can Nordstrom’s philosophy of customer service be used businesses other than retail service businesses? Educational institutions? Lower end retailers like Walmart, Target, or Steinmart or Kohls? –5. Why or why not? If not, how could these retailers improve their customer service and relations, give examples—6. Discuss the inventory policies of Nordstrom to that of other department or retail stores. Does this policy impact customer service?
- 1. Clearly identify and justify one (1) type of alliance from the scenario, that Tech Products Inc. can form to enhance its organization and expand its market reach. Recommend an example of a company locally or regionally that the company can partner with, justifying your selection. The name of the organization must be clearly stated. 2. Identify and discuss by completing a thorough analysis of Tech Products Inc. one (1) internal tool that Tech Products Inc. can use to assess its internal environment to enable management to capitalize on organizational strengths while minimizing organizational weaknesses. 3. It is important that the company understands and identifies the uncontrollable forces in the broad environment which impact their business strategic position. Apply one (1) external tool to the operations of Tech Products Inc., as discussed in the scenario. Refer to your own country when completing where required.NEW MISSION STATEMENT OF Krispy Kreme Doughnuts, Inc.2015 refer to the case above 1. Propose a new mission statement for the organization based on 9 components of mission statement :(1) customers; (2) products and/or services; (3) markets; (4) technology; (5)survival, growth, and profitability; (6) philosophy; (7) selfconcept; (8) public image; and (9) employees. Which; New mission statement components: 1)Customer: 2)Product & services : 3)Market: 4) technology: 5)Concern for Survival,Growth,and Profitability: 6) Philosophy: 7) Self-concept: 8)Concern for : public Image 9)Concern for : Employees 2. Quality of the writing of the proposed mission statement with Mission statement analysis –conclusion- Correct conclusion with reason.Private airlines with the same resources have strong market position as compared togovernment airlines (Indigo vs Air India). Analyst suggested that management of a privatelyowned airline is better than bureaucrats managing the public sector company. Explain howknowledge of operations function of an organization contribute to the strategic advantage ofthat organization. How will you improve the market position of a government ownedenterprise if government decide to appoint you as managing director of that company.
- Tell Me Only Option not Explan 1. The SWOT approach assesses an organization's 1. Speed, Wants, Order, Timing 2. Structure, Workforce, Organization, Types 3. Strengths, Weaknesses, Opportunities, Threats. 4. Signs, Worries, Objectives, Techniques 2.Fedrick Winslow Taylor’s Mechanism of Scientific Management includes (A) Scientific task setting (B) planning the task (C) standardization of tools and equipment (D) All of the above Option 5 3. Which title is given to an individual who is in charge of and coordinates the activities of a group of employees engaged in related activities within a unit of an organization? manager employee vender contractor 4.Which of the following is one of Mintzberg's interpersonal roles a.Entrepreneur b. Disseminator c. Liaison d. Monitor 5.Organizational objectives can be achieved by (A) Group work (B) Division of labour (C) Hierarchy of authority (D) All of the aboveCompare and contrast mission statements of a fortune 500 comapny in terms of composition and importance?Strategic strategic. Propose a New Mission for Crispy Krepe Doughnuts Inc 2015 which must include all this 9 components mission statement for the organization :1.Customers: Who are the firms’ customers? 2. Product or services: What are the firms’ products and services? 3. Markets: Geographically, where does the firm compete? 4. Technology – Is the firm technologically current? 5. Concern for survival, growth and profitability? – Is the firm/company committed to growth and financial soundness? 6. Philosophy – What is the basic values, belief, values, aspirations and ethical priorities? 7. Self concept – What is the firm’s distinctive competence or major competitive advantage? 8. Public image - is the firm responsive to social, community and environmental concerns? 9.employees - are employees a valuable asset of the firm? Put the number in the terms bracket example (1) to mention those components is specifics, please create use own words mission on the components which inspiring mission…