During the recent pandemic, the seaport in Savannah Georgia, the third busiest in the United States, averaged loading or unloading 6.7 cargo ships per week. The average time to unload a ship is 1.90 days. Multiple cranes to load and unload the ship operate five days a week. Do not round intermediate calculations. How many ships are waiting
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During the recent pandemic, the seaport in Savannah Georgia, the third busiest in the United States, averaged loading or unloading 6.7 cargo ships per week. The average time to unload a ship is 1.90 days. Multiple cranes to load and unload the ship operate five days a week. Do not round intermediate calculations.
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How many ships are waiting to be unloaded on average using Little's Law? Round your answer up to the nearest whole number.
___ ship(s)
-
During the pandemic, at times, demand doubled, how many ships are waiting to be unloaded on average using Little's Law? Round your answer up to the nearest whole number.
___ ship(s)
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If demand remains at 6.7 cargo ships per week and through better
scheduling , training, and crane operations, the average time to unload a ship lowers to 1.10 days, how many ships are waiting? Round your answer up to the nearest whole number.___ ship(s)
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- During nearly four decades of business operations, Memphis-based FedEx has earned a reputation for reliable, on-time delivery of packages to homes and offices around the country. Founder Fred Smith originally focused on overnight deliveries, choosing Memphis as the company’s headquarters because the airport rarely closes due to bad weather. With FedEx’s planes departing and arriving on schedule nearly all the time, its express shipments usually remained on schedule, then and now. To reassure customers that delivery will take place when and where promised, the firm offers a money-back guarantee on time-sensitive express shipments, among other services. FedEx has steadily expanded its portfolio of services since the 1970s. Its original overnight express delivery is currently available to U.S. customers in various forms, including “first-overnight” delivery, next-morning delivery, next-afternoon delivery, and budget-pleasing two- or three-day delivery. The company’s services also include cost-effective ground delivery for parcels and extra-speedy same-day delivery for urgent deliveries within 1,800 cities. Over the years, FedEx has widened its delivery network to more than 220 countries. It has purchased more cargo jets and acquired specialized shipping firms, including Tiger International, Roberts Express, RPS, and TNT Express, to support global growth. For international business customers needing products, parts, or raw materials shipped across countries or continents, the company now offers time-saving services such as commercial freight forwarding and cross-border logistical support. To add the convenience of local drop-off and pickup points for U.S. consumers and small businesses, FedEx acquired the Kinko’s office services company in 2004 and later rebranded it as FedEx Office. This acquisition also added printing and copying to the menu of services offered. Then the company arranged for large U.S. retailers such as Walgreens, Albertsons, Kroger, and Safeway to accept packages for shipment and receive package delivery for customer pickup in thousands of store locations. This means people who want to send a package can head to a nearby retailer and ship where they shop, rather than making a separate trip to the FedEx location. It’s also a safe alternative for packages to be picked up by people who don’t want FedEx shipments left by the front door. Another service FedEx offers to small and mid-sized businesses, including retailers, is FedEx Fulfillment. The purpose is to expedite order fulfillment by having each business store its products in a FedEx warehouse. Then, when the business’s customers place orders, FedEx puts the products into boxes bearing the business’s own logo and ships directly to those customers. The business doesn’t need a separate warehouse or staff for fulfillment, and packages are on their way to customers more quickly because the products were in FedEx’s warehouse, ready to be packed and shipped. This service puts FedEx into direct competition with Amazon.com, which offers a similar service to merchants that sell through the online Amazon Marketplace. But it also gives businesses that don’t sell via Amazon a fast and professional fulfillment alternative. FedEx is careful to let customers know, through media and social-media announcements, when it anticipates that extreme weather or other conditions will cause delays or force it to halt pickups and deliveries. For the duration of Hurricane Irma, for example, FedEx said it would suspend deliveries in Florida. Some Florida customers who had ordered generators to be delivered via FedEx were unhappy, because they worried about being without power during and after the storm. But one FedEx employee loaded several generator orders into his car and took them to customers himself. When a customer posted a grateful compliment to FedEx on Facebook, the message generated thousands of likes, shares, and positive comments. The company also received positive comments for its donations of cash and transportation services to areas devastated by Hurricanes Irma, Harvey, and Maria. According to the American Customer Satisfaction Index (ACSI), FedEx often tops the list of U.S. shipping companies as ranked by customers surveyed. Every day, the company delivers 13 million packages—and during the busy year-end holiday season, it delivers many more. By meeting customers’ expectations for on-time deliveries, FedEx has increased annual revenues beyond $60 billion and positioned itself for continued growth in the future. How does FedEx’s money-back guarantee address customers’ concerns about heterogeneity?The task I am struggling with: Consider the baggage check-in of a small airline. Check-in data indicate that from 9 a.m. to 10 a.m. 255 passengers checked in. Moreover based on counting the number of passengers waiting in line, airport management found that the average number of passengers waiting for check-in was 35. How long did the average passenger have to wait in line? Thank you very much for your help.Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers receive a form from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are…
- Glenn Dental Clinic provides general dental care to residents of Philadelphia on a walk-in basis. The clinic has started receiving complaints from patients that the waiting time is too long and has asked you to investigate whether this problem can be solved. Upon arrival, customers receive a form from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are…Uberya Towing Services repair vehicles that break down at an average 7.5 vehicles per day. The mechanic crew can service an average of 10 vehicles per day. The crew cost is approximately Php1406 per day. The cost associated with lost productivity from the breakdown is estimated at Php500 per vehicle per day. if an additional 2 Service crews are added, What is the Expected or Total Cost (Waiting +Service Cost)?Circle Electric Supply is considering opening a second service counter to better serve their electrical contractor customers. The arrival rate is 11 per hour. The service rate is 16 per hour. If the cost of waiting is $31 and the cost of each service counter is $23 per hour, should the second counter be opened? (Give your numerical values in dollars per hour. Round your answers to two decimal places.) With one counter, the cost per hour is $ . With two counters, the cost per hour is $ . The second counter ---Select--- should should not be opened.
- The check-out area of a grocery store has the average customer interarrival time = 2 minutes, the average processing time of each cashier = 6 minutes, and in total 4 cashiers. The average waiting time for each customer is 8 minutes. What is the average number of customers in the system (including waiting and using the service)? a 3 b 7 c 6 d 4. An automobile dealer is planning a new custom service center to repair the microcomputer-based engine controls in new-model cars. With the new diag- nostic equipment they are installing, each job should take about 75 minutes to complete. The dealer plans to operate the center 8 hours per day. Preliminary estimates suggest that about 5 customers will bring their cars for repair each day. To analyze this situation, make the following assumptions: The customer arrivals form a Poisson process. Each job requires on average 75 minutes. We can ignore the time that the service center is closed. (That is, no arrivals occur during such gaps, and we don't count them in the total response time.) (a) Measure time in hours. In the terms of queueing theory, what are A, μ, and p? (b) Compute an estimate of the average total response time (which we call Ts). 2 (c) Estimate the average number of cars in the center (including those waiting as well as in service). (d) Suppose the average number of…Consider the baggage check-in process of a small airline. Check-in data indicate thatfrom 9 a.m. to 10 a.m., 240 passengers checked in. Moreover, based on counting thenumber of passengers waiting in line, airport management found that the average number of passengers waiting for check-in was 30. How long did the average passenger haveto wait in line?
- In the library, students arrive randomly at the help desk, which is staffed by 4 employees (all of them answer inquiries from students). The time required for inquiry varies from student to student. Arrivals have been found to follow a Poisson process (i.e., exponentially distributed inter-arrival times), and the service times follow an exponential distribution. The average arrival rate is 12 students per hour, and the average service rate is 13 students per hour. What is the utilization of the help desk? Note: 1. Provide your answer as a percentage, but do not include the % mark. 2. Keep two decimal places. For example, if your result is 35.126%, enter 35.13.The Delacroix Inn in Alexandria is a small exclusive hotelwith 20 rooms. Guests can call housekeeping from 8:00 A.M.to midnight for any of their service needs. Housekeepingkeeps one person on duty during this time to respond to guest calls. Each room averages 0.7 call per day to house-keeping (Poisson distributed), and a guest request requires an average response time of 30 minutes (exponentially dis-tributed) from the staff person. Determine the portion of time the staff person is busy and how long a guest must wait for his or her request to be addressed. Does the house-keeping system seem adequate?