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- List the eight elements that set the services apart from the competition and analyze the impact that each one has on the entire design process.List and describe all the many ways that customer relationship management software reduces costs and makes a difference.Who needs to be involved in the design of products and services and why?
- Is it better for the product if it fits the demands of the customer?Which type of concept is required that highly hold the customer to buy those products that offer better quality and performance?Look at all the important technology design factors that are crucial for the future success of your process.
- What kind of validation and verification will be employed in a customer relationship management system?How can a philosophy of quality improvement help a firm in its overall efforts of improving the quality of its products and ServicesDetermine the new trends for tracking and monitoring the delivery of products?