Explain in details five of Deming's 14 point of quality management. Download free eBooks at bookboon.comThe Contribution of Dr. W. Edwards DemingQuality ManagementEliminate Slogans Exhortations and Targets: Slogans, exhortations and targets aimed at the workforce urging an increasein productivity by working harder or by making no mistakes is a waste of time and is counter-productive. Such campaignsimply that the workforce, or supplier, is deliberately producing poor work and thereby further alienates what is alreadyprobably a strained relationship. The management must support the workforce by providing better training and supervisionand improving the quality of goods inwards by supplier development.Eliminate Numerical Quotas for the Workforce and Numerical Goals for Management: Numerical quotas and goals aredemotivating and confusing in most applications. Production quotas will create tension between workers who can easilyexceed the rate and those who cannot achieve it - pressure to 'not make us look bad' will be put on the more effectiveworkers, while others will find the constant battle to achieve target stressful. There is no incentive to share expertise orlearn from experience. Numerical goals such as budgets distort behaviours; No-one wants to be under budget in caseit is cut the following year, but equally exceeding budget (even for a good reason) will cause disapproval. This leads topenny-pinching if the budget is in jeopardy and unnecessary largesse if things are going well. Neither of these thingsserve the organization well.In the past 5 years we have drilled around95,000 km-that's more than twice around the world.Who are we?We are the world's leating provider of reservoi characterizationdriling production, and pracessing technologies to zhe oil andgas industry.Who are we looking for?We offer countiess opportunities in the folowing domainsOperationsResearch, Engineering. and ManufacturingGeoscience and PetrotechnicalCommercial and BusinessWe're locking for high-energy, self-motiated graduatesmith vision and itegrity to jain our team.What will you be?Schlumbergercareers.slb.com32Click on the ad to read moreDownload free eBooks at bookboon.comThe Contribution of Dr. W. Edwards DemingQuality ManagementRemove Barriers That Deny People Pride of Workmanship: There are many barriers which prevent the workforce fromachieving pride in their work; poor quality of incoming materials, inadequate work instructions so that people do notunderstand the standard of work required, ill-maintained machines from which is demanded maximum output regardlessof quality achieved, supervisors who do not understand the work and who are unable to assist the workforce, defect reportsand suggestion schemes which are ignored by management etc. Pointers to industries suffering from barriers to prideof workmanship are high absentee rates, high job turnover, high accident rates and high proportions of defective items.Only leadership will overcome these barriers. If people are made to feel that they and their work are important they willwant to come to work. If management understands the problems which beset the workforce and takes corrective action,the workforce will respond as they are enabled to achieve good work.Institute a Vigorous Programme of Education and Self-Improvement: There is no shortage of good people in industry, butthat in itself is not sufficient. The strength of a company is very much dependent on its knowledge base and, therefore, anindustry needs good people who are improving with continued education. This may be regarded as the strategic capabilityof education as compared to the tactical use of training to meet a specific need at a particular point in time.Take Action to Accomplish The Transformation: Management must take action to understand the preceding 13 pointsand decide on the direction to take the company for the future. Management must have the courage to forego traditionalstyles of management and adopt the new philosophy. It will be necessary to explain by various means that the processof continuous improvement involves everybody, and that this is not just a passing initiative like those which have gonebefore. Each activity in a company is part of a process and all of the processes combine to provide the product or serviceto the final customer. Each constituent process can and should be the subject of continuous improvement working inharmony with the next stage and preceding stage to achieve a quality of output that will delight the ultimate customer.Deming's 14 principles outlined above constitute what he considers to be good management practice, the adoption of

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Deming’s 14 points of quality management are the concept in which different management practices are…