Explain the importance of establishing credibility for business professionals. How does a poorly written message impact a leader’s credibility?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter17: Managing Communication
Section: Chapter Questions
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  • Explain the importance of establishing credibility for business professionals. How does a poorly written message impact a leader’s credibility?

 

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Credibility is a person's reputation, which aids in determining whether or not what they say is true. When someone pitches an idea against a coworker or someone in a position of authority, and they are given consideration and permission to carry out the project, credibility enters the picture. Credibility is more than just having more or better credentials than others; it's also about doing something with passion, honesty, and integrity.

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