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- West Battery Corp. has recently been receiving complaints from retailers that its 9-volt batteries are not lasting as long as other name brands. James West, head of the TQM program at West's Austin plant, believes there is no problem because his batteries have had an average life of 60hours, about 10% longer than competitors' models. To raise the lifetime above this level would require a new level of technology not available to West. Nevertheless, he is concerned enough to set up hourly assembly line checks. Previously, after ensuring that the process was running properly, West took samples of 5 9-volt batteries for 25 test to establish the standards for control chart limits. Those 25 tests are shown in the following table: Sample Data Sample Data Hour Sample Taken 1 2 3 4…a professor records the number of students who complains each week throughout the semester. if the class size is forty students, what are3 sigma control limits class? Construct a control chart and interpret the data.One of the stages in the process of making denim cloth at the Southern Mills Company is to spin cotton yarn onto spindles for subsequent use in the weaving process. Occasionally the yarn breaks during the spinning process, and an operator ties it back together. Some number of breaks is considered normal; however, too many breaks may mean that the yarn is of poor quality. In order to monitor this process, the quality-control manager randomly selects a spinning machine each hour and checks the number of breaks during a 15-minute period. Following is a summary of the observations for the past 20 hours. Construct a c-chart using 3 limits for this process and indicate if the process was out of control at any time.
- A travel agency is concerned with the accuracy and appearance of itineraries prepared for its clients. Defects can include errors in times, airlines, flight numbers, prices, car rental information, lodging, charge card numbers, and reservation numbers, as well as typographical errors. As the possible number of errors is nearly infinite, the agency measures the number of errors that do occur. The current process results in an average of five errors per itinerary. a. What are the two-sigma control limits for these defects? The UCLc equals _______________ and the LCLc equals ____________________ (Enter your responses rounded to three decimal places. If your answer for LCLc is negative, enter this value as 0.) b. A client scheduled a trip to Dallas. Her itinerary contained five errors. Interpret this information. A. The number of defects is within the control limits, so it is assumed that the process is not in control. B. The number of defects is within the…Sam’s Long Life 75-watt light bulbs are designed tohave a life of 1125 hours with tolerances of 210 hours.The process that makes light bulbs has a mean of 1050hours, with a standard deviation of 55 hours. Computethe process capability ratio and the process capabilityindex, and comment on the overall capability of theprocess.At Quick Car Wash, the wash process is advertised to take less than 7 minutes. Consequently, management has set a target average of 390 seconds for the wash process. Suppose the average range for a sample of 10 cars is 11 seconds. Use the accompanying table to establish control limits for sample means and ranges for the car wash process. The UCL Subscript x overbar equals seconds and the LCL Subscript x overbar equals seconds. (Enter your responses rounded to two decimal places.)
- The output from a process contains a 0.02 defective unit. Defective units that go undetected into final assemblies cost $25 each to replace. An inspection process, which would detect and remove all defectives, can be established to test these units. However, the inspector, who can test 20 units per hour, is paid $8 per hour, including fringe benefits. Should an inspection station be established to test all units?a. What is the cost to inspect each unit?b. What is the benefit (or loss) from the inspection process?Specifications for a metal shaft are much wider than the machine used to make the shafts is capableof. Consequently, the decision has been made to allow the cutting tool to wear a certain amountbefore replacement. The tool wears at the rate of .004 centimeter per piece. The process has a naturalvariation, σ, of .02 centimeter and is normally distributed. Specifications are 15.0 to 15.2 centimeters.A three-sigma cushion is set at each end to minimize the risk of output outside of the specifications.How many shafts can the process turn out before tool replacement becomes necessary?27. The following scenarios are where control charts are used, EXCEPT Group of answer choices Assessing the root cause of the identified issue or problem Assessing the amount of variance in actual versus budgeted cost Assessing number of casualties/deaths in organization Assessing number of defects in inventories None of the choices
- Please do not give solution in image formate thanku. Jim Corner, owner of Corner Bike Rentals, wants to start analyzing his company's quality. For each bike rental, there are four types of customer complaints:(1) bike not working properly, (2) wrong bike size, (3) bike uncomfortable, and (4) bike broken during operation. During the past week, his company rented 280 bikes. He received a total of twenty-six complaints If Jim wanted to operate at the five-sigma level, what would his errors have needed to be over the past week?The National Bank of Warwick is concerned with com-plaints from customers about its drive-through window op-eration. Customers complain that it sometimes takes too long to be served and since there are often cars in front and back of a customer, they cannot leave if the service is tak-ing a long time. To correct this problem the bank installed an intercom system so the drive-through window teller cancall for assistance if the line backs up or a customer has an unusually long transaction. The bank’s objective is an aver-age customer’s waiting and service time of approximately 3 minutes. The bank’s operations manager wants to moni-tor the new drive-through window system with SPC. The manager has timed five customers’ waiting and servicetimes at random for 12 days as follows:Develop an -chart to be used in conjunction with anR-chart to monitor this drive-through window process andindicate if the process is in control using these charts. Observation Times (min)Sample 1 2 3 4 51 3.05 6.27… A fast food franchise tracked the number of errors that occurred in customers orders. These included; * wrong menu items *wrong size drink *lack of condiments *wrong price total *and so on... Some orders may have more than one error. In one week, 1500 orders were filled, and a total of 72 errors were discovered. Find the control limits for a C – Chart to monitor the number of errors per order. Is order accuracy, good or bad ? Explain.