Herzberg has been strongly criticized for his research finding that salary is a hygiene factor. Describe the nature of hygiene factors and how salary fits this category. What are the implications of this finding for managers in the workplace? Compare that to Maslow’s hierarchy of needs. What are some key criticisms of Maslow’s theory and what do you think is the best theory? Why or why not?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter14: Understanding Individual Behavior
Section: Chapter Questions
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  1. Herzberg has been strongly criticized for his research finding that salary is a hygiene factor. Describe the nature of hygiene factors and how salary fits this category. What are the implications of this finding for managers in the workplace? Compare that to Maslow’s hierarchy of needs. What are some key criticisms of Maslow’s theory and what do you think is the best theory? Why or why not?
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Introduction:

"The solution has been provided in a generalized manner."

  • Herzberg's two-factor theory of motivation has been the subject of both praise and criticism in the field of organizational behavior.
  • One of the most debated aspects of his theory is the categorization of salary as a hygiene factor. Hygiene factors refer to the aspects of a job that, if inadequate or missing, can cause dissatisfaction and prevent motivation but when adequate, do not necessarily lead to satisfaction or motivation.
  • Salary, according to Herzberg's theory, falls under this category.
  • In this essay, we will describe the nature of hygiene factors and how salary fits this category, along with the implications of this finding for managers in the workplace.
  • We will also compare this theory to Maslow's hierarchy of needs, which is another popular theory of motivation.
  • Finally, we will discuss some key criticisms of Maslow's theory and consider which theory might be the best for understanding motivation in the workplace.
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