Hewlett-Packard (HP), a hardware company based in the United States of America (USA) has hired you as a quality reliability engineer to ensure that the company’s products meet/exceed the expectations of their customers. As a middle management officer with the role of ensuring QRE (a) Describe the key initial steps you will take to achieve the expected objective Samsung Group, a Korea multinational conglomerate produces a new galaxy smartphone for its cherished customers. Ama Skates, a customer with Skinny mobile had an encounter with the Samsung smartphone became excited and quickly switched from Skinny mobile to Samsung with the explanation that the former could not perform certain functions and also requires frequent maintenance (b)Describe what Samsung seems to have done right which Skinny mobile could not do that forced Ama to switch to Samsung AN  (c) How does product life cycle work in a typical engineering set up?

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(1) Hewlett-Packard (HP), a hardware company based in the United States of America (USA) has hired you as a quality reliability engineer to ensure that the company’s products meet/exceed the expectations of their customers. As a middle management officer with the role of ensuring QRE
(a) Describe the key initial steps you will take to achieve the expected objective

Samsung Group, a Korea multinational conglomerate produces a new galaxy smartphone for its cherished customers. Ama Skates, a customer with Skinny mobile had an encounter with the Samsung smartphone became excited and quickly switched from Skinny mobile to Samsung with the explanation that the former could not perform certain functions and also requires frequent maintenance


(b)Describe what Samsung seems to have done right which Skinny mobile could not do that forced Ama to switch to Samsung AN 


(c) How does product life cycle work in a typical engineering set up?

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