0. In the Quality Management video, I told you about a company that tried to save money on a critical car part, and thus caused accidents. Which company was it? a. Ford b. General Motors c. Tesla d. Chrysler
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- (1) Hewlett-Packard (HP), a hardware company based in the United States of America (USA) has hired you as a quality reliability engineer to ensure that the company’s products meet/exceed the expectations of their customers. As a middle management officer with the role of ensuring QRE(a) Describe the key initial steps you will take to achieve the expected objectiveSamsung Group, a Korea multinational conglomerate produces a new galaxy smartphone for its cherished customers. Ama Skates, a customer with Skinny mobile had an encounter with the Samsung smartphone became excited and quickly switched from Skinny mobile to Samsung with the explanation that the former could not perform certain functions and also requires frequent maintenance (b)Describe what Samsung seems to have done right which Skinny mobile could not do that forced Ama to switch to Samsung AN (c) How does product life cycle work in a typical engineering set up?As VP for operations at Méndez-Piñero Engineering, you must decide which product design, A or B, has the higher reli-ability. B is designed with backup units for components R3 and R4 . What is the reliability of each design? PX 0.99 0.95 0.998 0.995Product Design AR1 R2 R3 R4 0.99 0.95 0.985 0.990.95 0.99A reader wrote to Business Week (July 9 & 16, 2007) and noted: Americans have switched from Detroit Big Three vehicles to Honda and Toyota vehicles not for visual design features but for durability, reliability, good fuel consumption, and low full cost of operation. Detroit needs to offer five passenger, 35-mile-per-gallon vehicles with 100,000-mile bumper-to-bumper warranties over 10 years of ownership to cause satisfied Honda and Toyota buyers to switch.” What definitions of quality are implied in these comments? Why? A top Ford executive stated, “You can’t have great value unless you have great quality”. Comment on this statement. Do you agree? Why or why not?
- -Answer Problem 17.5 (a, b, & c) at the end chapter 17. Show all the steps in your responses to each of the four questions. As always, clearly each response (e.g., 17.5 (a); 17.5 (b); 17.5 (c) and show all steps taken to arrive at the answers. 17.5 A manufacturer of disk drives for notebook computers wants an MTBF of at least 50,000 hours. Recent test results for 10 units were one failure at 10,000 hours, another at 25,000 hours, and two more at 45,000 hours. The remaining units were still running at 60,000 hours. Determine the following: (A)Percentage of failures (B)Number of failures per unit-hour of operating time (C)MTBF at this point in the testingA- Which one of the following actions is guaranteed to result in lower labor costs per pair produced at one of your company's production facilities? Reducing the S/Q rating of branded pairs produced for 4.6 stars to 4.1 stars Increasing the base wage paid to production workers by at least 3% annually Increasing total employee compensation by 4% and realizing a 6% increase in production worker productivity Increasing spending for TQM/Six Sigma quality control from $3 per pair to $5 per pair Increasing total expenditures for best practices training by 10% annually B- Which one of the following helps increase the S/Q rating of branded pairs produced at a particular production location? Increasing expenditures for enhanced styling/features Increasing the incentive pay for production workers, and thereby reduce reject rates on pairs produced Increasing efforts to improve the productivity of production workers Maximizing the use of overtime at each production location Avoiding bidding…31. among the following variances. which of them does not need a corrective action? a. 200,000 b. 50,000 c. -750,000 d. 0
- 11. An important group is interested in acquiring a company, for which reason they request an opinion from the external auditor to ratify the reliability of the figures on which they will support their decisions and that demonstrate the productivity and financial solidity of the company to be purchased. The stakeholder group is called: Select one: a.Federal government. b.Shareholders. c.Collaborators. d.top innovation.The complete case study can be found using thefollowing link: https://www.penskelogistics.com/pdfs/06_whirlpool_case_study.pdf 4) How can Whirlpool Corporation implement a “cost of quality” analysis toprevent the impacts of poor conformance quality in the near future? Note this is not an essay.Which ethical and social responsibilities do companies have when it comes to quality? Can you think of an example where poor quality had some serious social consequences? Does the quest for quality respond to a sense of responsibility, or to the need to maximize profits for shareholders?
- Create five questions about The European Union’s development and history (test type questions also allowed) and five questions about The European Union in general. Write answers as well. (questions shouldnt be too basic or overly difficult)As VP for operations at Méndez-PiñeroEngineering, you must decide which product design, A or B, hasthe higher reliability. B is designed with backup units for components R3 and R4. What is the reliability of each design?Which of the following should be ignored in a make-or-buy decision? a. cost savings b. whether the supplier will make a profit that would no longer belong to the business c. future growth in the plant and other production opportunities d. quality issues with the supplier