I need help with this one please thank you!

Marketing
20th Edition
ISBN:9780357033791
Author:Pride, William M
Publisher:Pride, William M
Chapter5: Marketing Research And Information Systems
Section5.2: No Mystery Here: Why Market Force Is A Leading Market Research Firm
Problem 2C
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I need help with this one please thank you!

The Perfect Haircut: Consumers' Search
Process
The second step in the consumer decision process, after a consumer recognizes a need, is to search for information about various
options that exist to satisfy that need. The length and intensity of the search are based on the degree of perceived risk associated with
purchasing the product or service.
In this activity, two consumers are searching for new hair salons. This activity is important because consumers often have very different
belief systems and needs that affect the way they search for information. The goal of this activity is to identify factors that affect a
consumer's information search.
Read each statement about Joleen Jones or Ginger Petri. Match the statement to the factor of a consumer's search
for information.
Effortless
Expensive Service
Tight Budget
Salon of Choice
Performance Risk
Financial Risk
Psychological Risk
Internal vs. External
Search for Information
Benefits vs. Costs
Unimportant
Worth the Money
Joleen Jones
Personal Image
All the Same
Ginger Petri
Could Damage
Career
Salon of
Convenience
Reset
Transcribed Image Text:The Perfect Haircut: Consumers' Search Process The second step in the consumer decision process, after a consumer recognizes a need, is to search for information about various options that exist to satisfy that need. The length and intensity of the search are based on the degree of perceived risk associated with purchasing the product or service. In this activity, two consumers are searching for new hair salons. This activity is important because consumers often have very different belief systems and needs that affect the way they search for information. The goal of this activity is to identify factors that affect a consumer's information search. Read each statement about Joleen Jones or Ginger Petri. Match the statement to the factor of a consumer's search for information. Effortless Expensive Service Tight Budget Salon of Choice Performance Risk Financial Risk Psychological Risk Internal vs. External Search for Information Benefits vs. Costs Unimportant Worth the Money Joleen Jones Personal Image All the Same Ginger Petri Could Damage Career Salon of Convenience Reset
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ISBN:
9780357033791
Author:
Pride, William M
Publisher:
South Western Educational Publishing