In a negotiation, Mr. Steven used direct communication with explicit verbal expressions and presented plenty of factual and background information when speaking. He was accurate, direct, and very clear in his speech. On the other hand, Mr. Chen, communicated in a less direct mnanner. He used context and delivery with many implied and non-verbal communications such as pauses, silence, and adjusting his tone of voice. Therefore, it may be concluded that: * Mr. Steven belongs to a high context culture whereas Mr. Chen belongs to a low context culture O Mr. Steven and Mr. Chen both belong to a low context culture Mr. Steven belongs to a low context culture whereas Mr. Chen belongs to a high context culture Mr. Steven and Mr. Chen both belong to a high context culture

In a negotiation, Mr. Steven used direct communication with explicit verbal expressions and presented plenty of factual and background information when speaking. He was accurate, direct, and very clear in his speech. On the other hand, Mr. Chen, communicated in a less direct mnanner. He used context and delivery with many implied and non-verbal communications such as pauses, silence, and adjusting his tone of voice. Therefore, it may be concluded that: * Mr. Steven belongs to a high context culture whereas Mr. Chen belongs to a low context culture O Mr. Steven and Mr. Chen both belong to a low context culture Mr. Steven belongs to a low context culture whereas Mr. Chen belongs to a high context culture Mr. Steven and Mr. Chen both belong to a high context culture

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 3ED

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