Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following is a wise startegy for you to follow? a) Do not intervene but report it later to the CEO/President. b) Publicly ask the aggressor to back down, as this would help with developing your authority in the workplace. c) Do not get involved as this may escalate the situation. d) Try to separate the individuals and ask them to see you individually in private.

Assume that you are a new manager at a manufacturing plant. On your first day, you are on the factory floor and notice one employee verbally abusing another; a fight was imminent. Which of the following is a wise startegy for you to follow? a) Do not intervene but report it later to the CEO/President. b) Publicly ask the aggressor to back down, as this would help with developing your authority in the workplace. c) Do not get involved as this may escalate the situation. d) Try to separate the individuals and ask them to see you individually in private.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter17: Managing Communication

Section: Chapter Questions

Problem 6DQ

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