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In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below. Costs (in thousands) Last This Year Year 765 $ 1,584 540 $ Inspection Quality engineering Depreciation of test equipment Revork labor Statistical process control Cost of field servicing 675 $ 630 $ 225 $ 1,260 $ 1,620 225 $ 1,710 $ 1,170 Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing 45 81 900 630 $ 4,140 540 $ 1,260 $ 1,530 $ 1,440 990 900 $ 2,700 $ 900 Product recalls Disposal of defective products 900 Sales have been flat over the past few years, at $90,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective.

In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below. Costs (in thousands) Last This Year Year 765 $ 1,584 540 $ Inspection Quality engineering Depreciation of test equipment Revork labor Statistical process control Cost of field servicing 675 $ 630 $ 225 $ 1,260 $ 1,620 225 $ 1,710 $ 1,170 Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing 45 81 900 630 $ 4,140 540 $ 1,260 $ 1,530 $ 1,440 990 900 $ 2,700 $ 900 Product recalls Disposal of defective products 900 Sales have been flat over the past few years, at $90,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective.

Managerial Accounting: The Cornerstone of Business Decision-Making
Managerial Accounting: The Cornerstone of Business Decision-Making
7th Edition
ISBN:9781337115773
Author:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Chapter13: Emerging Topics In Managerial Accounting
Section: Chapter Questions
Problem 56P: In 20X1, Don Blackburn, president of Price Electronics, received a report indicating that quality...
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In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below: Costs (in thousands) Last This Year Year $ 1,584 Inspection Quality engineering Depreciation of test eguipment 765 540 675 630 225 $ 1,260 $ 1,620 225 Rework labor Statistical process control Cost of field servicing $ 1,710 1,170 81 Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing Product recalls 45 630 900 1,260 24 4,140 1,530 $ 1,440 990 540 900 $ 2,700 900 Disposal of defective products 900 Sales have been flat over the past few years, at $90,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective. Required: 1. Prepare a quality cost report that contains data for both this year and last year. (Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 0.1234 should be entered as 12.34).) Florex Company Quality Cost Report Last Year This Year Amount (in thousands) Percent of Sales Amount (in thousands) Percent of Sales Prevention costs: Total prevention costs Appraisal costs Total appraisal costs Internal failure costs: Total intemal failure costs External failure costs: Total external failure costs Total quality cost
Transcribed Image Text:In response to intensive foreign competition, the management of Florex Company has attempted over the past year to improve the quality of its products. A statistical process control system has been installed and other steps have been taken to decrease the amount of warranty and other field costs, which have been trending upward over the past several years. Costs relating to quality and quality control over the last two years are given below: Costs (in thousands) Last This Year Year $ 1,584 Inspection Quality engineering Depreciation of test eguipment 765 540 675 630 225 $ 1,260 $ 1,620 225 Rework labor Statistical process control Cost of field servicing $ 1,710 1,170 81 Supplies used in testing Systems development Warranty repairs Net cost of scrap Product testing Product recalls 45 630 900 1,260 24 4,140 1,530 $ 1,440 990 540 900 $ 2,700 900 Disposal of defective products 900 Sales have been flat over the past few years, at $90,000,000 per year. A great deal of money has been spent in the effort to upgrade quality, and management is anxious to see whether or not the effort has been effective. Required: 1. Prepare a quality cost report that contains data for both this year and last year. (Enter amount values in thousands. Round your percentage answers to 2 decimal places (i.e 0.1234 should be entered as 12.34).) Florex Company Quality Cost Report Last Year This Year Amount (in thousands) Percent of Sales Amount (in thousands) Percent of Sales Prevention costs: Total prevention costs Appraisal costs Total appraisal costs Internal failure costs: Total intemal failure costs External failure costs: Total external failure costs Total quality cost
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