James is a Wells Fargo employee.  His manager saw him parking illegally in a loading zone once,  so he assumes James must have engaged in fraudulent account activity.  Which of the following perceptual errors did his manager make?  A) contrast effect  B) central tendency  C) halo effect  D) leniency  E) recency effect

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
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James is a Wells Fargo employee.  His manager saw him parking illegally in a loading zone once,  so he assumes James must have engaged in fraudulent account activity.  Which of the following perceptual errors did his manager make?  A) contrast effect  B) central tendency  C) halo effect  D) leniency  E) recency effect

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