Q: Define when a company builds service activities into its product offerings.
A: A company builds service activities into its product offerings when the nature of the product is…
Q: iv) What are the elements of service marketing?
A: Introduction : The use of a variety of approaches or processes to forecast consumer demand for an…
Q: What are provider-routed services?
A: Provider-routed services are those which compel clients or customers to an exceptionally modest…
Q: Describe the servicescape of a retail store
A: Servicescape can be explained as the environment in which the consumer or buyer takes services from…
Q: What is De Mar’s product? Identify the tangible parts of this product and its service components.
A: De Mar's product is plumbing, heating and air conditioning company. The tangible parts of this…
Q: identify the four characteristics that affect the marketing of services and the additional marketing…
A: The service business is one in which the value of the buyer's contribution is ascertained more than…
Q: Name and describe four differences between goods and services other than tangibility.
A: Goods and services are two of the most significant concepts in economics, and they're used often.…
Q: In this chapter, we learned that the characteristics of services are intangibility,perishability,…
A: Services are intangible products which are sold to customers to give them a unique experience. For…
Q: Services create special needs for the marketing mix. For each element of the marketing mix explain…
A: Concept Introduction : Services are considered to be an intangible asset, it can also referred as…
Q: This framework relates to the customer service system encounter.
A: Рersоnаl selling is thаt fоrm оf selling where а sаlesmаn tries tо соnvinсe the…
Q: Discuss the different dimensions of service quality?
A: “Since you have asked multiple question, we will solve the first question for you. If you a want any…
Q: What is the attribute and breadth of the service line of bar business as a product/service?
A: Bar business is a type of business in which liquor is provided to the customers in different forms.…
Q: Find five examples of service-provider attempts toreduce service intangibility. Describe them.
A: The intangibility of a service stems from the fact that it cannot be seen or touched. While a…
Q: Explain the three-stage model of service consumption. Provide an example to support your discussion
A: The three-stage model of service use is the process of making customer decisions when purchasing a…
Q: How do you segment customers by product/service bundle features, economic needs, location needs,…
A: Customer Segmentation is the process by which the customers are divided based on some common…
Q: Recognize how services differ and how they can be classified.
A: Services are the intangible aids at par with the products which cater to consumer satisfaction by…
Q: Discuss your product with regard to the six service characteristics. To what degree does it possess…
A: Every business will create products and services to help the consumers solve their problems and…
Q: service from physical good in terms of its marketing mix
A: Services are definitely quite different from physical goods in terms of the marketing mix. The…
Q: Outline 3 ways in which equipment can contribute to the success or failure of catering functions
A: Catering functions : Food service business where they prepare , cook and serve food to their agreed…
Q: Identify THREE types of services by ISA (Integrated services Architecture). EXPLAIN the key elements…
A: Integrated services, or IntServ, is a network architecture that outlines the pieces that ensure…
Q: Develop a customer contact audit to identify service advantages.
A: It is a feedback collection mechanism at a timely interval period adopted by the firm in order to…
Q: Describe customer interaction in service processes
A: Customer interaction refers to the process of communication between firm and client or customer.…
Q: what are the challenges of service Marketing?
A: Concept Introduction The concept of service marketing is primarily concerned with the sale of…
Q: What do you understand about the three-stage model of service consumption? Explain with the help of…
A: Services generated by any organisation are of untangible, inseparable, heterogeneous and perishable…
Q: How does external service value lead directly to satisfied customers?
A: External services value refers to the function including two different techniques 1) Techniques…
Q: Which of the seven elements of the service marketing mix are most important in the LA Galaxy…
A: A marketing mix is a combination of elements that a business can manage to guide customers to buy…
Q: Please enumerate the qualities that distinguish well-designed service systems.
A: Service Systems are one which are designed to accelerate the workings of the organisation . It…
Q: State what is meant by the term service сарacity ?
A: Operation management, or OM for short, is nothing more than the oversight and regulation of business…
Q: Explain what is online delivery services ? What is the pro and cons of having online delivery…
A:
Q: Explain the businesses CURRENT strategic strategy using examples and Discuss its future…
A: Amazon is the largest e-commerce retailer around the world that sells products of all varieties and…
Q: How are demand management, order management, and customer service related?
A: Management is the preparation and administration of projects in order to achieve a goal.…
Q: There are unique characteristics that distinguish services from products. Identify and define these…
A: A service is any benefit provided by one party to another that is essentially tangible and does not…
Q: Explain why services tend to be harder for customers to evaluate than goods.
A: Service quality is a judgment of how well the supplied service satisfies the presumption of the…
Q: What types of products/services have you bought online and why? If you have bought nothing…
A: There are many reason for buying product online. 1. If the Product are not easily available in our…
List the characteristics that Retail customized services have
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- What are internal and interactive marketing? Give an example of how a specific firm or organization might use these concepts to increase the effectiveness of its services. How might these concepts be linked to services differentiation?How do service elements contribute to building long-term relationships with customers?What is De Mar’s product? Identify the tangible parts of this product and its service components.
- Services create special needs for the marketing mix. For each element of the marketing mix explain how the marketing mix needs to be adjusted for services.What types of products/services have you bought online and why? If you have bought nothing online,explain why not.Enumerate and briefly explain factors affecting the service expectations
- Explain the trade offs that are involved in deciding on whether to offer a product or service guarantee.How can organizations ensure service discoverability and accessibility within a service-oriented ecosystem?What is a service? What are the important charaaeristics of services that make them different from goods?