Louis is managing sales agents at a call center. The company expects agents to make 20 cold calls per hour with a standard deviation of 4 calls. He samples 35 of his employees, and finds that they made an average of 23 calls. Louis wants to know if his employees’ calls are significantly different than the company’s expectations at the 2% significance level. What are the null and alternate hypotheses?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter4: Equations Of Linear Functions
Section: Chapter Questions
Problem 8SGR
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Louis is managing sales agents at a call center. The company expects agents to make 20 cold calls per hour with a standard deviation of 4 calls. He samples 35 of his employees, and finds that they made an average of 23 calls. Louis wants to know if his employees’ calls are significantly different than the company’s expectations at the 2% significance level. What are the null and alternate hypotheses?
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