Make sure your answer is thoughtful and creative. I need a non plagiarized and unique answer for this. Answer as briefly as comprehensive as possible: Give a personal example of customer service. The experience can be from you or from a member of your family. Describe in detail why you think that the service rendered to you or your family member was excellent or terrible.
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- Do you think that customer-centric firms are more lucrative given the potential effect that service has on client retention? When responding, please include at least three supporting arguments.Instructions Read the Enterprise Creation Lesson 11 – reading and videos Once you’ve read the material, answer the following questions in a Word document. What is customer service and how can it help your business be successful? What level of customer service should you provide and how do you determine that? Specifically, how do you ensure that your business consistently provides the level of customer service that you want?When responding to a customer, how do you decide what information to include and what to leave out?
- Which statement about customer service is true?Customer service isn’t just about being courteous to customers, it’s a vital element of businessoperations that can impact the bottom line and affect how the company is viewed in the public eye.Several high-profile companies have been in the news of late, finding themselves in the spotlightbecause of poor customer service policies. The good news is, it’s relatively simple to implement acustomer service improvement plan that keeps the business on top.With reference to this,2.1 Examine different ways in which an organization could measure its customer service. (15)2.2 With the athe statement is correct and FALSE if the statement does not fit the description. of paper, write TRUE if 1. A customer is a person or organization that transacts with a business person or business organization to buy goods or services for monetary or other valuable considerations. 2. Customer Relationship Management can take on many forms-salespersons assistance, product delivery, technical advice, help desks, or other means. 3. Companies can best manage customer service quality by establishing service objectives with specific and measurable targets. 4. Customer service is a process of managing an organization's interactions with current and future customers. 5. By Knowing the value or worth of its customers, a company can focus its resources in attracting and keeping the "right" type of customers. 6. The customers are the lifeblood of any business. 7. The business is the one responsible for sealing the deal with customer. 8. A customer's lifetime value can be based upon the potential…
- please comment on two of your fellow responses, if you agree or disagree, please explain why. Val Respond 1: The front desk at the point of sale, or POS, is where customers pay for goods and services and collect sales taxes by using cash or a credit card. It involves several steps, including planning, design, implementation, and maintenance. 1. Provide the room availability to arriving visitors who haven't made a booking in advance. 2. Specific commodities are upsold. Because the buyer will be motivated and may even consider purchasing a pricey good or service, it would increase the sale. 3. Confirm and keep track of any product supply to the rooms. 4. Provide any form of data to guests about other products for sale in the property. This covers items like food and drinks. The overall purpose of the front desk is to sell each and every item offered to guests in the hotel's amenities. 5. Every time keep in mind that each sale, even those of the rooms, continues to generate the most…Please help me with the following question. Very simple simple answer needed and no word limit. Question. Select a restaurant that you have recently been to. Analyse the atmosphere and physical environment of this service establishment. What image does the environment convey? Should the owner change anything to make the environment more appealing to customers? Do the people who eat there affect your evaluation of quality and value? Explain.Explain the differences between customer satisfaction and service quality. (Write the answer in 500 words)
- Please answer the question with accurate explanations and examples as per the question. This is not a writting essay please don't reject if you cannot answer this question, please let others to answer it. Thank you for your afford and time. Question You have been assigned to propose a plan with Ritz-Carlton as a benchmark todesign the customer service experience for a customised luxury clothing boutique.Assume that you have been appointed as the head of a business unit in a major corporation. Over time this business unit has steadily been losing customers, rating the service delivery of this unit as “shocking” and “poor”. Your mandate is to improve service delivery and to re-establish a service culture. In your own words, explain what is meant by ‘service cultureWhat is the best CUSTOMER SERVICE MANAGEMENT?