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- What is the theory of limitations, in a nutshell?The AJAX Company is considering implementing anew accounting system, which will automate salesprocessing, cash receipts, accounts payable, andcash disbursement procedures. Roger Moore,AJAX’s CIO sent an announcement letter to theAJAX community. In the letter, Moore said: “Ihave contracted with Spartan Consulting Group todo the needs analysis, system selection, and designwork. The programming and implementation willbe performed in-house using existing IT departmentstaff. The development process will be unobtrusive touser departments because Spartan knows what needsto be done. They will work independently, in thebackground, and will not disrupt departmental andinternal audit work flow with time-consuming interviews,surveys, and questionnaires. This promises tobe an efficient process that will produce a systemthat will be appreciated by all users.”RequiredDraft a memo from George Jones, Director of InternalAudits, in response to Moore’s letter.The general manager called a meeting with the executive staff to address quality complaints received last quarter. His suggested new plan is designed to reiterate the hotel’s core values and service quality expectations to all the staff. Which of the following methods could best achieve this goal? Question 4 options: a) Provide financial incentives b) Hire an outside contractor to motivate employees c) Move employees to different departments d) Provide hotel-wide service training
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- Mini-Case Study: The Back to School Crunch at Global Green BooksPublishingGlobal Green Books Publishing is a successful printing and publishing company. Just two yearsold, it has taken on a great new customer, a local college that needs customized eBooks.To deal with this new customer, they have hired several new part time employees to help themwith their publishing business, some of them students at the college with flexible hours.As the new school year drew closer, the orders started coming in. They had been told howmany different printing jobs the college would need, but they weren’t all arriving at once, andorders were quite unpredictable in arriving from the professors at the college. Some professorsneeded rush orders for their classes. When Global Green Books finally got the orders, some ofthese jobs were much larger than they had thought they would be.Printing these orders turned out to be very challenging. Not all of the new student hires weretrained for all of the printing and…Mini-Case Study: The Back to School Crunch at Global Green BooksPublishingGlobal Green Books Publishing is a successful printing and publishing company. Just two yearsold, it has taken on a great new customer, a local college that needs customized eBooks.To deal with this new customer, they have hired several new part time employees to help themwith their publishing business, some of them students at the college with flexible hours.As the new school year drew closer, the orders started coming in. They had been told howmany different printing jobs the college would need, but they weren’t all arriving at once, andorders were quite unpredictable in arriving from the professors at the college. Some professorsneeded rush orders for their classes. When Global Green Books finally got the orders, some ofthese jobs were much larger than they had thought they would be.Printing these orders turned out to be very challenging. Not all of the new student hires weretrained for all of the printing and…2.DesignAs a Consultant under a Training Provider Company, Micah received a call confirming a seminar-workshopfor artists worldwide. Being one of the most prestigious clients they have for this year, Micah wanted theevent to be a blast. The following were the requirements: Both physical and online training should beprovided at the same time; all participants will be given art materials to use during the seminar/workshop;and the entrance fee is about P500. All other things were freely planned by her. As she designs the trainingprogram, what other things should she consider? 3.DevelopmentUpon developing the training program that was created by a resigned employee, Andy, the new TrainingStaff, was tasked to continue the former employee’s work. Upon reviewing the next training that will beconducted two (2) months from now, he found out that the former employee suggested three (3) methodsof training but forgot to mention which method she used. The training to be held is about wellness,…
