Only help with parts c, g, I and J Scorecard Measures, Strategy Translation At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:     20x1   20x3 Theoretical annual capacity*   249,600   249,600 Actual production**   208,000   234,000 Market size (in units sold)   1,300,000   1,300,000 Production hours available (40 workers)   104,000   104,000 Very satisfied customers   83,200   117,000 Actual cost per unit   $340   $272 Days of inventory   16   8 Number of defective units   12,480   7,020 Total worker suggestions   80   280 Hours of training   260   1,040 Selling price per unit   $200   $200 Number of new customers   5,200   25,740 *Amount that could be produced given the available production hours; everything produced is sold. **Amount that was produced given the available production hours. Required: 1. Compute the following measures for 20x1 and 20x3: a. Actual velocity and cycle time. If required, round your answers to two decimal places.   20x1     20x3   Actual velocity 2  per hour   2.25  per hour Actual cycle time 30  minutes   26.67  minutes b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6"). 20x1 2.50 % 20x3 11 % c. Percentage of very satisfied customers (assume each customer purchases one unit). 20x1   % 20x3   % d. Market share. 20x1 16 % 20x3 18 % e. Percentage change in actual product cost (for 20x3 only). Enter a decrease as a negative value. 20x3 -20 % f. Percentage change in days of inventory (for 20x3 only). Enter a decrease as a negative value. 20x3 -50 % g. Defective units as a percentage of total units produced. Round your answers to two decimal places (for example, enter 4.628% as "4.63"). 20x1   % 20x3   % h. Total hours of training. 20x1 260 hours 20x3 1040 hours i. Suggestions per production worker. Round your answers to one decimal place. 20x1    per production worker 20x3    per production worker j. Total revenue. 20x1   20x3   k. Number of new customers. 20x1 5,200 20x3 25,740

Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter13: The Balanced Scorecard: Strategic-based Control
Section: Chapter Questions
Problem 21P: At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive...
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Only help with parts c, g, I and J

Scorecard Measures, Strategy Translation

At the end of 20x1, Mejorar Company implemented a low-cost strategy to improve its competitive position. Its objective was to become the low-cost producer in its industry. A Balanced Scorecard was developed to guide the company toward this objective. To lower costs, Mejorar undertook a number of improvement activities such as JIT production, total quality management, and activity-based management. Now, after two years of operation, the president of Mejorar wants some assessment of the achievements. To help provide this assessment, the following information on one product has been gathered:

    20x1   20x3
Theoretical annual capacity*   249,600   249,600
Actual production**   208,000   234,000
Market size (in units sold)   1,300,000   1,300,000
Production hours available (40 workers)   104,000   104,000
Very satisfied customers   83,200   117,000
Actual cost per unit   $340   $272
Days of inventory   16   8
Number of defective units   12,480   7,020
Total worker suggestions   80   280
Hours of training   260   1,040
Selling price per unit   $200   $200
Number of new customers   5,200   25,740

*Amount that could be produced given the available production hours; everything produced is sold.
**Amount that was produced given the available production hours.

Required:

1. Compute the following measures for 20x1 and 20x3:

a. Actual velocity and cycle time. If required, round your answers to two decimal places.

  20x1     20x3  
Actual velocity 2  per hour   2.25  per hour
Actual cycle time 30  minutes   26.67  minutes

b. Percentage of total revenue from new customers (assume one unit per customer). Round your percentage answer to one decimal place (for example, enter 4.628% as "4.6").

20x1 2.50 %
20x3 11 %

c. Percentage of very satisfied customers (assume each customer purchases one unit).

20x1   %
20x3   %

d. Market share.

20x1 16 %
20x3 18 %

e. Percentage change in actual product cost (for 20x3 only). Enter a decrease as a negative value.

20x3 -20 %

f. Percentage change in days of inventory (for 20x3 only). Enter a decrease as a negative value.

20x3 -50 %

g. Defective units as a percentage of total units produced. Round your answers to two decimal places (for example, enter 4.628% as "4.63").

20x1   %
20x3   %

h. Total hours of training.

20x1 260 hours
20x3 1040 hours

i. Suggestions per production worker. Round your answers to one decimal place.

20x1    per production worker
20x3    per production worker

j. Total revenue.

20x1  
20x3  

k. Number of new customers.

20x1 5,200
20x3 25,740
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