Please answer the parts  in the case of the operational  manager in the Human Resource department as how would having an insurance policy benefits your department/ employees you should answer on the prospective of your department. Insurance Ltd. accepts payments on various insurance policies from employees of businesses across the island. These businesses deduct payments from employees’ salaries and pay the insurance company a lump sum each month. This total amount deducted is shown on each employee’s payslip.     Deductions are due at the end of each month and each participating business submits one payment for its employees to the insurance company via online payments through the bank. However, if payments were received after 11:00 a.m., the bank does not process them until the next business day. At the beginning of each month an administrative assistant at MGMT Insurance Ltd. downloads the deductions for each company and allocates payments to the various policies. These payments include the client’s unique number along with his/her relevant policy numbers and amounts due.     However, recently there has been some complaints that payments for some policies were not being allocated correctly.   Additionally, assume that one client experienced a problem with insufficient deductions to cover his/her monthly premiums.    As a operational  manager of the Human Resource department of the company, you wish to check the systems and processes to ensure that they are up-to-date and report your findings and possible recommendations at the upcoming meeting.   From the perspective of your department and management level, discuss the impact that your issue could have on the department and the company as a whole.    Suggest ONE reason why the deduction could have been too small

Practical Management Science
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ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
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Please answer the parts  in the case of the operational  manager in the Human Resource department as how would having an insurance policy benefits your department/ employees you should answer on the prospective of your department.
Insurance Ltd. accepts payments on various insurance policies from employees of businesses across the island. These businesses deduct payments from employees’ salaries and pay the insurance company a lump sum each month. This total amount deducted is shown on each employee’s payslip. 
  
Deductions are due at the end of each month and each participating business submits one payment for its employees to the insurance company via online payments through the bank. However, if payments were received after 11:00 a.m., the bank does not process them until the next business day. At the beginning of each month an administrative assistant at MGMT Insurance Ltd. downloads the deductions for each company and allocates payments to the various policies. These payments include the client’s unique number along with his/her relevant policy numbers and amounts due.  
 
However, recently there has been some complaints that payments for some policies were not being allocated correctly.   Additionally, assume that one client experienced a problem with insufficient deductions to cover his/her monthly premiums. 
 
As a operational  manager of the Human Resource department of the company, you wish to check the systems and processes to ensure that they are up-to-date and report your findings and possible recommendations at the upcoming meeting.  

From the perspective of your department and management level, discuss the impact that your issue could have on the department and the company as a whole. 

 

  1. Suggest ONE reason why the deduction could have been too small 

 

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