Prepare an instruction (or procedure) memo outlining a business-related issue (see scenario below). Procedure messages should utilize the direct approach by stating the main idea concisely, dividing the instructions into steps, and presenting a closing thought. The writing plan for your memo is as follows: • Subject line - Summarize the content of the message (using a short phrase, not a sentence). • Opening - Expand the subject line by stating the idea concisely in a full sentence • Body - Divide the instructions into steps. Be sure to begin each step with an action verb. • Closing - Reinforce the importance of the memo, and include contact info. As the head of your department, you must write a set of instructions to the other members of your department. These instructions should be something that someone in your field would need to know. So, taking your major into account (or a current or past job), what procedures would you (as department head) need to relay to employees? Example: the director of human resources might write an official procedure to follow in case of a fire breaking out in the office. Example: a store manager might write a procedure explaining how to issue a customer refund. You must have at least eight bullet points.

Understanding Business

12th Edition

ISBN:9781259929434

Author:William Nickels

Publisher:William Nickels

Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment

Section: Chapter Questions

Problem 1CE

See similar textbooks

Related questions

Question

Prepare an instruction (or procedure) memo outlining a business-related issue (see scenario below). Procedure messages should utilize the direct approach by stating the main idea concisely, dividing the instructions into steps, and presenting a closing thought. The writing plan for your memo is as follows: • Subject line - Summarize the content of the message (using a short phrase, not a sentence). • Opening - Expand the subject line by stating the idea concisely in a full sentence • Body - Divide the instructions into steps. Be sure to begin each step with an action verb. • Closing - Reinforce the importance of the memo, and include contact info. As the head of your department, you must write a set of instructions to the other members of your department. These instructions should be something that someone in your field would need to know. So, taking your major into account (or a current or past job), what procedures would you (as department head) need to relay to employees? Example: the director of human resources might write an official procedure to follow in case of a fire breaking out in the office. Example: a store manager might write a procedure explaining how to issue a customer refund. You must have at least eight bullet points.

Expert Solution