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Questions:
1. If you were a friend of Sammy, what would you tell him? Explain.
2. Is Sammy’s situation hopeless? Why and why not? Justify your answer.
3. What did Sammy miss regarding his business plan? Be specific and explain.
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- Case study Training at Hailey’s Construction Shobana, Hailey’s Construction, Sales Manager, read the memo she has just received from Kavelan , the Training Manager, and said to herself,” No way! I’m not going to let Kavelan get away with this. Last month, hhe insisted that 15 of the salespeople spend three days on a course on Quality Control conducted by a trainer. I had my hesitations, but I sent them anyway. On their return, they grumbled constantly about what a bore it was and how their time had been wasted because the content was totally irrelevant to their jobs. Now Kavelan wants another 10 participants. Well, he can just find them somewhere else!” Question 2 Elaborate what should the Training Manager do to ensure that the managers of every department willingly send their staff for the training programmes. include example alsoCase Study Training at Hailey’s Construction Shobana, Hailey’s Construction, Sales Manager, read the memo she has just received from Kavelan , the Training Manager, and said to herself,” No way! I’m not going to let Kavelan get away with this. Last month, hhe insisted that 15 of the salespeople spend three days on a course on Quality Control conducted by a trainer. I had my hesitations, but I sent them anyway. On their return, they grumbled constantly about what a bore it was and how their time had been wasted because the content was totally irrelevant to their jobs. Now Kavelan wants another 10 participants. Well, he can just find them somewhere else!” Question 1 Describe the mistakes Hailey’s Construction Training Manager madeCase StudyThe ARCASNA company is dedicated to the manufacture of dog and cat food. Recently, the industrial engineering team became aware of potential areas of opportunity in the area of dog meat manufacturing. Currently, 45 liters of the solution are used to create them, and 50 jumbo, 75 medium and 100 small-sized chews are produced daily, to be sold and distributed in single packs (jumbo), trios (medium) and 5-packs (small). Recently there were inspections by the new manager in the industrial engineering area and the team realized that at the end of the day, among the "waste" (the material that remains at the end of each process), there is enough material left to fill a 5-liter bucket, which is wasted and thrown away. However, as there are 10 processes in total, there is very little left over at each of the stations, so they had never stopped to analyze the total loss per line. There are 6 workers on the line, distributed as follows: (Shown in the attached image). In addition, the…
- CASE STUDY Jeff Spud from ‘Spud’s Farm’ is your client and is a medium sized potato farmer on the north-west coast of Tasmania. You are asked to give him financial and business advice on how his business can survive the problems he is facing from powerful buyers of his produce and with competition from other local, interstate and overseas producers. His previous contracts for his potato crop have been from McCain, a global company. Previously he was able to form a collective with other farmers in the region to negotiate the price to be paid by McCain per tonne. He understands there is some legal issue on negotiating price as a collective and requests advice on this. Jeff has explained that he can produce 50 tonnes of potatoes per hectare and the contract price per tonne he has been given is $248. He has potentially 45 hectares of farm he can use for potatoes. He has provided you with the estimated fixed and variable costs for each farmed hectare. Below are some snippets from recent…Case study. Hal’s Woodworking Hal Donovan started an ordinary hardware store, named Hal’s Hardware in Sandusky, Ohio, in 1988. He had been working during his summer vacations from college for a long-established hardware store and decided he liked the business. Hal’s Hardware developed an excellent reputation as a friendly neighborhood store. The store managers are all active in the community and the store regularly sponsors youth sports teams and supports local charities. When hired, salespeople go through a comprehensive training program that includes skill training in the areas of the store in which they will work (plumbing, electrical, power tools, flooring, garden, and so on), and they are trained in customer service skills. As a result of this focus on service, Hal’s Hardware became a community gathering place. Hal offers classes and workshops for the homeowner and hobbyist three evenings each month and regularly schedules seminars for professional customers on weekday mornings.…Wirte an abstract about the case study below: Research Case Scenario 28 year old, Friendly Frank, found himself unemployed and looking for work after he was fired from First National Bank. Frank was well liked and always had received positive reviews during his five year career at the bank. He had joined the organization right after graduating college and had been promoted and done well during his time there. Frank was fired for breaking a company rule regarding using social media accounts while at work. Frank would occasionally log into his Facebook social media account during work hours on his work computer which violated company rules. This ultimately led to his losing his job as it was against First National Bank policies for employees to engage in personal activities online for non-work related activities during the workday. Frank lamented his firing stating that it was a complete overreaction, his activities were innocent, occasional, and brief. Not any different than anyone…
- Case study:Zappos, based in Las Vegas, is an online retailer with the initial goal of trying to be the best website for buying shoes by offering a wide variety of brands, styles, colors, sizes, and widths. The Zappos.com brand has grown to offer shoes, handbags, eyewear, watches, and accessories for online purchase. The company’s goal is to provide the best service online, not just in shoes but in any product category. Zappos believes that the speed with which a customer receives an online purchase plays a critical role in how that customer thinks about shopping online again in the future, so the company is focusing on making sure the items get delivered to its customers as quickly as possible. Zappos has received many awards for its workplace culture and practices, including being recognized for six years in a row by Fortune magazine on its Best Company to Work For list. Zappos CEO Tony Hsieh has shaped the company’s culture, brand, and business strategy around 10 core values:…Case study:Zappos, based in Las Vegas, is an online retailer with the initial goal of trying to be the best website for buying shoes by offering a wide variety of brands, styles, colors, sizes, and widths. The Zappos.com brand has grown to offer shoes, handbags, eyewear, watches, and accessories for online purchase. The company’s goal is to provide the best service online, not just in shoes but in any product category. Zappos believes that the speed with which a customer receives an online purchase plays a critical role in how that customer thinks about shopping online again in the future, so the company is focusing on making sure the items get delivered to its customers as quickly as possible. Zappos has received many awards for its workplace culture and practices, including being recognized for six years in a row by Fortune magazine on its Best Company to Work For list. Zappos CEO Tony Hsieh has shaped the company’s culture, brand, and business strategy around 10 core values:…Case study:Zappos, based in Las Vegas, is an online retailer with the initial goal of trying to be the best website for buying shoes by offering a wide variety of brands, styles, colors, sizes, and widths. The Zappos.com brand has grown to offer shoes, handbags, eyewear, watches, and accessories for online purchase. The company’s goal is to provide the best service online, not just in shoes but in any product category. Zappos believes that the speed with which a customer receives an online purchase plays a critical role in how that customer thinks about shopping online again in the future, so the company is focusing on making sure the items get delivered to its customers as quickly as possible. Zappos has received many awards for its workplace culture and practices, including being recognized for six years in a row by Fortune magazine on its Best Company to Work For list. Zappos CEO Tony Hsieh has shaped the company’s culture, brand, and business strategy around 10 core values:…
- Case Study - TD Bank Several years ago, TD Bank became concerned about the growing number of robberies at its branches. It was clear that something had to be done to protect employees and customers. The first thing they did was conduct a need analysis that included focus groups, interviews, and surveys. The needs analysis revealed the need to design a training program that would focus not just on robbery prevention but also on what happens afterwards. An outline was developed for a training program that centered on three areas: the most common types of robberies, what happens during robbery attempts, and what processes and behaviours are considered best practices in the financial sector. The objectives of the training program were to reduce the number of robberies, enhance risk-management practices, improve robbery prevention, and reduce financial losses. The instructional designers worked with external subject-matter experts and networks to determine learning objectives. They also…Case Study - TD Bank Several years ago, TD Bank became concerned about the growing number of robberies at its branches. It was clear that something had to be done to protect employees and customers. The first thing they did was conduct a need analysis that included focus groups, interviews, and surveys. The needs analysis revealed the need to design a training program that would focus not just on robbery prevention but also on what happens afterwards. An outline was developed for a training program that centered on three areas: the most common types of robberies, what happens during robbery attempts, and what processes and behaviours are considered best practices in the financial sector. The objectives of the training program were to reduce the number of robberies, enhance risk-management practices, improve robbery prevention, and reduce financial losses. The instructional designers worked with external subject-matter experts and networks to determine learning objectives. They also…CASE STUDY CHURCH INFORMATION SYSTEM XYZ Church is a fast-growing church in Grand Rapids area. Over the past three years, since the popular Reverend Timothy Becker has taken over leadership of the congregation, the church has more than doubled in size. It now has approximately 400 registered households. Reverend John Howard has also recently been added as a second minister. Since the Church was rather small in the past, most of its records have been kept on paper forms. However, the Church’s Business Manager, Margie Roberts, has suggested to Reverend Becker that a computerized system might help the Church better meet its information needs and manage its activities. In addition to Ms. Roberts, the Church employs a part-time administrative assistant, Mabel McGregory. Mabel performs clerical duties such as filing, record keeping, answering phone calls, and typing the weekly church bulletin using WordPerfect for Windows on the Church’s only personal computer. A retiree, Leroy Stricty, is…