Rajan wanted a radio from Jacky's. It appears that Rajan is particularly interested in purchasing a Radio from the inexpensive retailer's sales manager for consumer electronics. He tells Jacky, the salesperson at the inexpensive store where he thinks he'll get the best deal, that his old radio died and he wants to listen to his favourite tunes. He wants a replacement radio as quickly as possible. In three and a half weeks, Rajan's favourite model will be 10% off. He suspects Rajan won't wait and will find another job. Jacky will earn less on the lowered price. He thinks that telling Rajan of the sale makes little sense. When Jacky tells Rajan that the radio set he wants is no longer available and won't be for another week, Rajan is enraged. Fearing losing the business, Jacky begs his sales manager, Michelle, to speed up delivery. Michelle says it's impossible and suggests Jacky tell Rajan the store can get the set in 24 hours and sell him the demo model. Michelle says the sample is new and Rajan won't know. Jacky thinks it's wrong to sell Rajan the model. Jacky contemplates an alternative sales technique because it will take five days to receive a new set at the store. She tells Rajan he may anticipate a set in two days, then calls the next day to say it would be next week due to a production backlog. Jacky doesn't know how he'll close the deal today.   QUESTION :- Examine whether the benefits of adhering to personal principles outweigh the possible costs of losing personal and business income from a utilitarian perspective.

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter11: Simulation Models
Section: Chapter Questions
Problem 62P: An automobile manufacturer is considering whether to introduce a new model called the Racer. The...
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Rajan wanted a radio from Jacky's. It appears that Rajan is particularly interested in purchasing a Radio from the inexpensive retailer's sales manager for consumer electronics. He tells Jacky, the salesperson at the inexpensive store where he thinks he'll get the best deal, that his old radio died and he wants to listen to his favourite tunes. He wants a replacement radio as quickly as possible. In three and a half weeks, Rajan's favourite model will be 10% off.
He suspects Rajan won't wait and will find another job. Jacky will earn less on the lowered price. He thinks that telling Rajan of the sale makes little sense.
When Jacky tells Rajan that the radio set he wants is no longer available and won't be for another week, Rajan is enraged. Fearing losing the business, Jacky begs his sales manager, Michelle, to speed up delivery. Michelle says it's impossible and suggests Jacky tell Rajan the store can get the set in 24 hours and sell him the demo model. Michelle says the sample is new and Rajan won't know.

Jacky thinks it's wrong to sell Rajan the model. Jacky contemplates an alternative sales technique because it will take five days to receive a new set at the store. She tells Rajan he may anticipate a set in two days, then calls the next day to say it would be next week due to a production backlog. Jacky doesn't know how he'll close the deal today.

 

QUESTION :-

Examine whether the benefits of adhering to personal principles outweigh the possible costs of losing personal and business income from a utilitarian perspective.

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ISBN:
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