Sandra begins every performance review by stating, "At the end of our meeting, I would like you to walk away with a clear plan for accomplishing your goals and an idea of how you can push yourself professionally in the next year." According to the oral- message sending process, which of the following steps is Sandra accomplishing? Obuild rapport check for understanding state your communication objective O transmit your message
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- 1)Developing relationships, working together and establishing and implementing systems and procedures are examples of: Select one: a.pre-emptive proactive action b.Causes of conflict c.Visible positions d.Signs of conflict 2)Attribution theory is the process through which people interpret their own behaviour. Select one: True False 3)Written communication is most effective where: Select one: a.There is need for a permanent record b.The chain of communication is as short as possible c.Managers are fully informed and able to discuss work issues clearly and consistently. d.Opportunities are provided for questionsPlace yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee? View keyboard shortcuts EditViewInsertFormatToolsTable 12pt Paragraph Place yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee? V Place yourself as a manager that has just received a “friend” request from one of your direct reports. Do you accept, reject, or ignore the request? Why, and what additional communication would you have regarding this with the employee?Chuck is a newly promoted supervisor of a large call center. He is tasked by his manager to devise a customer service training and testing manual for new and existing workers. How would he define customer service? Question: If Chuck were to write a training manual on CUSTOMER SERVICE what would that look like? : Communication Definition What role does communication play in customer service? What is effective communication? What modes of communication do you use with customers? How would one gain this knowledge and learn from this experience?
- Which of the following should corporate leaders do with the organizational grapevine? . a Make every effort to destroy the grapevine, including firing employees who actively support it. b Try to use the grapevine as a channel of communication from executives to employees as much as possible because of its high speed and low cost. c Use the grapevine as a signal of employee anxiety and view it as a valid competitor to the company's formal communication system. d Use the grapevine when the communication requires high media richness, but otherwise use meetings when communicating with employees.The Lumen Learning resource discusses how email and other web-based forms of communication and reduced memo use in workplaces. Consider your own workplace (or a similar setting such as an organization/club/team, etc.) you belong to or are involved with, and discuss whether your own experience in the communication setting you have chosen seems to prove that Lumen's claim about the "death of memos" seems valid or seems - premature, let's say. https://courses.lumenlearning.com/wm-businesscommunicationmgrs/chapter/formatting-business-writing/In Class, 10-25 Minutes for Teams Your market research firm is planning to conduct surveys to gatherinformation for a number of clients. Your boss hasasked you and a few other new employees to dosome preliminary work. She has asked each of youto choose three of the topics (from among the following six listed} that will be included in the projectand to prepare an analysis of the advantages and disadvantages of each these communication methodsof collecting prima,y data: mail questionnaires. telephone interviews. face-to-face interviews, and onlinequestionnaires. a. The amount of sports nutrition drinks consumed ina cityb. Why a local bank has been losing customersc. How heavily the company should invest in manufaauring and marketing home fax machinesd. The amount of money being spent .. over the stateline .. for lotte,y ticketse. What local doctors would like to see changed in thecity's hospitalsf. Consumers' attitudes toward several sportscelebrities
- THE TWEETS ARE IN THE IMAGESPart 1: Analyze (300 words) The first part asks you to write a 300-word analysis of the attached tweets from Ford Canada (64,400 followers). There are no specific requirements for your analysis, but you might focus on any of the ideas we’ve discussed so far this semester, including: • Which rhetorical strategies are at work? • Are there any stylistic concerns? • Is the voice appropriate to the platform? • Are there any spelling, punctuation, or grammatical errors? • Does it make use of relevant graphical elements? • Does it use the characteristics of the platform effectively? • What are its general strengths and weaknesses? Your analysis should be written in full sentences and paragraphs but there are no other formatting requirements. *Remember that there is an important difference between summary and analysis. Summary simply states what the posts contain (don’t do this!). Analysis, by contrast, works to explain how the posts are composed and how they are…Which of the following statement about prpofessionalism is true/ a. Much like communication, professionalism is a simple concept. b. Professionalism applies to spoken conversations, but not written communication. c. Professionalism goes beyond just being courteous, having good manners, and dressinf appropriately. d. It is only important to display professionalism while resume building. Which of the following constitutes an internal audienc for a private sector orgaization? a. the organization's competitors b. the organization/s customers c. the organizatinon's senior management d. the organizations's suppliers e. government officialsThis forum post allows you to look back on the semester and process all of the work that we have done and the material we have covered. As I hope is clear, developing excellent communication skills will translate to professional success. Therefore we have discussed leadership skills, effective business writing, cover letter and resume writing skills, interviewing skills, netiquette, social media ethics and issues, team communication and dynamics, and crisis communication. We have also worked on crafting professional presentations that are engaging, well-researched, and well-presented. WOW! That's a lot of material for one semester! What have you found to be the most engaging topics we have covered and assignments we have completed, and why? How do you see this class impacting your future as a professional? What skills of yours do you feel especially confident about? What skills do you feel you still need to develop? How do you hope to develop as a leader?
- Task1: Scrutinize the importance of the four functions of management and their role in boosting the performance of the organization. (1000 words) Task 2: Explain the differences between leaders and managers and how they are effective in the selected organization. 500 words) Task 3: Discuss the importance of keeping open communication channels in the organizations1. What benefits does effective communication give you and your organization? And whatprocess identifies the negotiated meaning between a sender and a receiver?2. How can organizations and employees benefit from successful teamwork?What is groupthink, and how can it affect an organization3. How do high-context cultures differ from low-context cultures? Your description is includedwith examples.4. Explain clearly the positive and the negative impact of conducting virtual meeting with peoplein different countries5. Explain the difference between direct and indirect approaches to writing business messages,give examples of both approaches in business messages6. As a marketing manager of a musical equipment store, you and your team have beendeveloping some social and digital media to communicate with your customers. The store hasbeen existed for twenty years and sells acoustic guitar, electronic drums, keyboards and otherkinds of high-quality musical equipment. Since the competition is…1. Which of the following will not be helpful in avoiding communication breakdown? a. Apply positive perception. b. Use figurative language in casual conversations. c. Be open and suspend judgment. d. Give an accept feedback. 2. Which of the following conditions serve as semantic barrier in a communication process and may cause communication breakdown? a. the noise from the crowd in an open area b. the exhausting heat in a closed space c. the awkwardness between two persons with unsettled differences in the past d. the difference in the interpretation of a word between two persons with different linguistic background