Suggest a change process to the Top Management of Pizza Egoli (Pty) Ltd that will ensure that the outlets are managed successfully.
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6.1
Read the following mini case study and answer the question that follows:
Pizza Egoli (Pty) Ltd has eight outlets in Gauteng. All these outlets are owned by the company. Decisions are centralised and are made by the original founder of the business. All outlets use wood fires when making the pizzas. However, due to clients complaining about the time that it takes to make the pizzas, top management has decided to completely revise the processes in the outlets – from ordering the pizzas to receiving the final product. This meant that at least two employees per outlet will lose their jobs as new types of skill will be required in the outlets.
Suggest a change process to the Top Management of Pizza Egoli (Pty) Ltd that will ensure that the outlets are managed successfully.
Step by step
Solved in 2 steps
- Select the right answer. 1. The crossover point between two processes A and B can be stated as - [ ] a. variable costs of process A = Variable costs of process B - [ ] B. Fixed costs of process A = Fixed costs of process B - [ ] Variable costs of process A = Fixed costs of process B - [ ] total costs of process A = total costs of Process B 2. What are the two dimensions of the service process matrix - [ ] Degree of customization and degree of capital - [ ] Degree of customization and degree of labor - [ ] Degree of volume and degree of variety d - [ ] All of the above 3. Which of the following strategies could be used when demand exceeds the capacity. - [ ] Stimulate the market through price reductions or aggressive marketing - [ ] Product changes. - [ ] decreasing prices of products - [ ] Discouraging marginally profitable business 4. Capacity decision determines which of the following? a. whether demand will be satisfied or whether facilities will be…What is meant by break even analysis in operations ?H3. Weber Optical, an eyeglass manufacturer, pays employees an incentive based on the average amount of work completed per processing 20 invoices per hour. An employee who processes 30 invoices would earn $15 per hour. Hence, Weber Optical pa many invoices an employee processes per hour. Which type of incentive pay does this scenario illustrate? O 1. rising differential 2. straight commission plan 3. straight piecework plan 4. standard hour plan Show proper step by step calculation
- Which foodservice system(s) should be considered in each of the following situations ? a. High labour cost in the area b. Very low equipment budget c . Close quality control desired d. High food cost in the areaWhich are the Three principles concerning process strategy are particularly important?With the three fast food companies below,list some facts on how they apply the 8ms of management, JOLLIBEE, MCDO, KFC
- Q.2 ABC Insurance Ltd. wants to evaluate its labor and multifactor productivity with a new computerized title-search system. The company has a staff of four, each working 8 hours per day (for a payroll cost of $630/day) and overhead expenses of $450 per day. Collins processes and closes on 7 titles each day. The new computerized title-search system will allow the processing of 13 titles per day. Although the staff, their work hours, and pay are the same, the overhead expenses are now $900 per day. Calculate a) single factor productivity with old system b) multi factor productivity with old systemc) ) single factor productivity with new system d) multi factor productivity with new systemWhat Is process planning?Which of the following is NOT a strategic operations management decision? Select one: a. maintenance b. quality c. layout design d. price and. Inventory
- Read the scenario and answer the questions below. Frito-Lay, the massive Dallas-based subsidiary of PepsiCo, has 38 plants and 48,000 employees in North America. Seven of Frito-Lay’s 41 brands exceed $1 billion in sales. The production process at Frito-Lay is designed for large volumes and small variety, using expensive special-purpose equipment, and with swift movement of material through the facility. Product-focused facilities, such as Frito-Lay’s, typically have high capital costs, tight schedules, and rapid processing. Frito- Lay’s facilities are located regionally to aid in the rapid delivery of products because freshness is a critical issue. Sanitary issues and necessarily fast processing of products put a premium on an efficient layout. Production lines are designed for balanced throughput and high utilization. Cross-trained workers, who handle a variety of production lines, have promotion paths identified for their particular skill set. The supply chain is integral to success…PROBLEM-3) The Sales&Operations (S&OP) process is designed to produce a plan that all departmentswithin the organization, as well as suppliers to the organization, can work. The process is also sometimes referred toas sales, inventory, and operations planning (SIOP) to emphasize the important role that inventory can play as abuffer between sales planning and operations planning. The S&OP department of the XYZ company, that producesKLM products, estimates the sales over the next six years in thousands of packages will be as follows: Assume that each worker stays on the job for at least one year and XYZ currently has eight workers. XYZ estimatesthat they will have 600000 packages on hand at the end of the current year. Assume that, on average, eachworker is paid TL 60000 per year and is responsible for producing 80000 packages. Inventory costs have beenestimated to be 20 KRS per package per year, and shortages are not allowed. XYZ estimates that it costs TL 2500for each…How the process view of an organization is likely to uncover the need for greater cross functional Cooperation ?