The chief operating oïcer (COO) is responsible for all day-to-day operations of the hospital. The directors of nursing, administration, human resources (HR), and quality control oïcers now report to them, including supervisors and managers. The chief executive oïcer (CEO) and the board of directors of the hospital view the COO as a “high potential” leader who could one day become the CEO. After a few months, the CEO suddenly resigns, and the board appoints you, formerly the COO, for the CEO position, and you were mandated to implement the long-awaited changes within the hospital. As the CEO, you decide that any meaningful improvement must begin with an in-service handbook titled, Developing Future Healthcare Leaders, to help staì understand some basic leadership principles and concepts. Address the following: 1. Three leadership theories and their time lines and focus 2. Guiding principles for building an organizational leadership pipeline 3. Healthcare Leadership Competency Model (HLCM) to describe leadership competencies in healthcare leaders 4. Bolman and Deal’s four-framework approach to leadership 5. Transformational leadership and the changing demand of healthcare services today 6. The HLA’s six competency categories and their importance 7. Understanding your leadership perspective

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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The chief operating oïcer (COO) is responsible for all day-to-day operations of the hospital. The directors of nursing, administration, human resources (HR), and quality control oïcers now report to them, including supervisors and managers. The chief executive oïcer (CEO) and the board of directors of the hospital view the COO as a “high potential” leader who could one day become the CEO. After a few months, the CEO suddenly resigns, and the board appoints you, formerly the COO, for the CEO position, and you were mandated to implement the long-awaited changes within the hospital. As the CEO, you decide that any meaningful improvement must begin with an in-service handbook titled, Developing Future Healthcare Leaders, to help staì understand some basic leadership principles and concepts. Address the following: 1. Three leadership theories and their time lines and focus 2. Guiding principles for building an organizational leadership pipeline 3. Healthcare Leadership Competency Model (HLCM) to describe leadership competencies in healthcare leaders 4. Bolman and Deal’s four-framework approach to leadership 5. Transformational leadership and the changing demand of healthcare services today 6. The HLA’s six competency categories and their importance 7. Understanding your leadership perspective

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