The following build-up diagram tracks the number of customers for a single-serverqueueing system (e.g., an ATM machine) from 10:00am to 10:15am on a certain day.The number of customers shown in the chart includes both those in service andwaiting in line.Build-up diagram# of Customers in system (in service + waiting)321010:00 10:0110:02 10:03 10:0410:0710:09We will call the customer who arrived the earliest during this time span the firstcustomer, the customer who arrived the second earliest the second customer, etc..The service discipline is first-come-first-served (FCFS).According to the diagram, how long did the second customer have to wait (inminutes) before he can enter service?

Answered: Image /qna-images/answer/a115f709-6ccb-422a-bc9f-11cd9a1350e1.jpg

Answered: The following build-up diagram tracks…

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter12: Queueing Models

Section: Chapter Questions

Problem 59P

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