The following statements are true regarding the financial perspective EXCEPT: a. Financial performance can be improved through two basic approaches – revenue growth and productivity. b. Financial objectives typically relate to productivity. c. A financial measure might be net income. d. A financial objective might be to offer low process to satisfy and retain price-sensitive customers.
The following statements are true regarding the financial perspective EXCEPT: a. Financial performance can be improved through two basic approaches – revenue growth and productivity. b. Financial objectives typically relate to productivity. c. A financial measure might be net income. d. A financial objective might be to offer low process to satisfy and retain price-sensitive customers.
Cornerstones of Cost Management (Cornerstones Series)
4th Edition
ISBN:9781305970663
Author:Don R. Hansen, Maryanne M. Mowen
Publisher:Don R. Hansen, Maryanne M. Mowen
Chapter13: The Balanced Scorecard: Strategic-based Control
Section: Chapter Questions
Problem 19E: Which of the following objectives would likely be associated with the customer perspective of the...
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The following statements are true regarding the financial perspective EXCEPT:
a. Financial performance can be improved through two basic approaches – revenue
growth and productivity.
b. Financial objectives typically relate to productivity.
c. A financial measure might be net income.
d. A financial objective might be to offer low process to satisfy and retain price-sensitive
customers.
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