The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: 1. Why an evaluation of the above training program is important for GRA and the country at large.

The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist, discuss with examples: 1. Why an evaluation of the above training program is important for GRA and the country at large.

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter19: Managing Quality And Performance

Section: Chapter Questions

Problem 2OTJVC

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The Ghana Revenue Authority (GRA) implemented a paperless port system at the country’s seaports to increase the efficiency and effectiveness of their operations. Prior to this, the affected workforce was taking through rigorous training activities to facilitate a smooth transitioning from the old system to the new system. As an HRD interventionist. a. Discuss with example, Why an evaluation of the above training program is important for ‘GRA’ and the ‘country’ at large. b. In 180 words with examples. how you will evaluate the above training program using Kirkpatrick’s Evaluation Framework.
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