The overnight shipping business has skyrocketed in the last ten years. The single greatestpredictor of a company's success is customer service. A study was conducted to determine thecustomer satisfaction levels for one overnight shipping business. In addition to the customer'ssatisfaction level, the customers were asked how often they used overnight shipping. The resultsare shown in the following table:1.Satisfaction levelMediumFrequency of Use5 per monthTOTALHigh250TOTAL400Low140105.14055200702510046022020700Suppose that one customer who participated in the study is chosen at random. What is the probability thatthe customer had a low level of satisfaction and used the company less than two times per month?

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Asked Feb 19, 2020
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The overnight shipping business has skyrocketed in the last ten years. The single greatest
predictor of a company's success is customer service. A study was conducted to determine the
customer satisfaction levels for one overnight shipping business. In addition to the customer's
satisfaction level, the customers were asked how often they used overnight shipping. The results
are shown in the following table:
1.
Satisfaction level
Medium
Frequency of Use
<2 per month
2-5 per month
>5 per month
TOTAL
High
250
TOTAL
400
Low
140
10
5.
140
55
200
70
25
100
460
220
20
700
Suppose that one customer who participated in the study is chosen at random. What is the probability that
the customer had a low level of satisfaction and used the company less than two times per month?
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The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Medium Frequency of Use <2 per month 2-5 per month >5 per month TOTAL High 250 TOTAL 400 Low 140 10 5. 140 55 200 70 25 100 460 220 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?

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