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ProbabilityQ&A LibraryThe overnight shipping business has skyrocketed in the last ten years. The single greatestpredictor of a company's success is customer service. A study was conducted to determine thecustomer satisfaction levels for one overnight shipping business. In addition to the customer'ssatisfaction level, the customers were asked how often they used overnight shipping. The resultsare shown in the following table:1.Satisfaction levelMediumFrequency of Use5 per monthTOTALHigh250TOTAL400Low140105.14055200702510046022020700Suppose that one customer who participated in the study is chosen at random. What is the probability thatthe customer had a low level of satisfaction and used the company less than two times per month?Question

Asked Feb 19, 2020

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