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The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?

The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?

Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN:9780079039897
Author:Carter
Publisher:Carter
Chapter10: Statistics
Section10.6: Summarizing Categorical Data
Problem 10CYU
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The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?
Transcribed Image Text:The overnight shipping business has skyrocketed in the last ten years. The single greatest predictor of a company's success is customer service. A study was conducted to determine the customer satisfaction levels for one overnight shipping business. In addition to the customer's satisfaction level, the customers were asked how often they used overnight shipping. The results are shown in the following table: 1. Satisfaction level Frequency of Use <2 per month 2-5 per month High 250 Medium TOTAL Low 400 140 10 55 5. 140 200 >5 per month TOTAL 100 70 25 220 460 20 700 Suppose that one customer who participated in the study is chosen at random. What is the probability that the customer had a low level of satisfaction and used the company less than two times per month?
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