The PR team of ‘We Care’ hospitals have administered the survey form designed as in Assignment 2. Considering yourself as the head of the public relations desk of your hospital, you have identified that long waiting time for OP consultation, unprofessional behavior of the front desk staff and poor hygiene were grey areas resulting in patient dissatisfaction. Upon discussion, The Director of the hospital had assigned you to draft the action plan to address these issues. Draft a detailed plan of action on the above issues for submission to the management

The PR team of ‘We Care’ hospitals have administered the survey form designed as in Assignment 2. Considering yourself as the head of the public relations desk of your hospital, you have identified that long waiting time for OP consultation, unprofessional behavior of the front desk staff and poor hygiene were grey areas resulting in patient dissatisfaction. Upon discussion, The Director of the hospital had assigned you to draft the action plan to address these issues. Draft a detailed plan of action on the above issues for submission to the management

Management, Loose-Leaf Version

13th Edition

ISBN:9781305969308

Author:Richard L. Daft

Publisher:Richard L. Daft

Chapter10: Designing Organization Structure

Section: Chapter Questions

Problem 3ED

See similar textbooks

Similar questions

The PR team of ‘We Care’ hospitals have administered the survey form designed as in Assignment 2. Considering yourself as the head of the public relations desk of your hospital, you have identified that long waiting time for OP consultation, unprofessional behavior of the front desk staff and poor hygiene were grey areas resulting in patient dissatisfaction. Upon discussion, The Director of the hospital had assigned you to draft the action plan to address these issues. Draft a detailed plan of action on the above issues for submission to the management in 300-500 words
prepare the Communications Management Plans, Quality Management Plan, Risk Management Plan, Staffing Management Plan (Human-Resource) of Screening and triage at health-care facilities during the COVID-19 pandemic
A senior consultant has developed a mathematical formula which calculates the annual profitability of different project proposals. Which step in the management science process does the senior consultant is performing? a. define the problem and gather data b. formulate a model to represent the model c. develop a computer-based procedure for deriving problem solutions d. test the model and refined it as needed e. apply the model to analyze the problem develop recommendations
The Vice President of Corporate Communications has charged your department, with the task of planning the awards function for the sales representatives, with a budget of $3 million. This plan is to be presented to the senior management team for approval. What are some goal and objectives of this plan?
Write a 700- to 1,050-word report in which you explain how you will apply evaluation strategies to evaluate your selected criminal justice program. The report will be shared with your supervisor, who wants to justify the evaluation to key decision-makers and stakeholders. Use the following 4 headings in your report and address the following topics in your report: Program Analysis Identify and provide a link to the criminal justice program you researched. Briefly describe the criminal justice program you selected in the Week 1 Assessment Preparation task. Indicate whether the program is a local, state, or federal program. Explain the organization’s mission. Explain the goals/objectives of the program. Explain a strategy and/or activity of the program. Include details to explain how the strategy or activity supports program goals. Policy Analysis Identify and provide a link to the criminal justice policy you selected and researched in the Week 1 Assessment Preparation task.…
Working alone select a job that is familiar to you (e.g., secretary, cashier, HR manager, Sales officer etc), and conduct a task analysis for this job. Reviewing the methods discussed in class, which method or methods make the most sense for analyzing this job? Why? What are the major tasks or responsibilities that you identified for this job? What knowledge, skill, ability, or other characteristics are needed to perform each of these major tasks? Write out your findings in the form of a job description (including a job specification).
A microbiologist is presenting a research project to a hospital staff regarding the major concern of antimicrobial resistance in hospitals. Bacteria have the ability of becoming antibiotic-resistant. These bacteria may infect humans and animals, and the infections they cause are harder to treat than those caused by non-resistant bacteria. This researcher addressed the problem investigated, the results found, the conclusion drawn, the recommendations made, and the ways in which they can be implemented. At the end of the presentation, he noticed that the audience was bored and falling asleep. What is one thing this presenter could have done wrong? * The information wasn’t detailed enough. His dress code was distracting The wrong audience was addressed. He had bad voice modulation.
Hello can you help me with one of my work. Can you help me write the background section of my research proposal. My research question is " The impact of remote work on employee productivity and Well- being. The question isthe following: The research proposal should contain a background section. The background section has three main functions: 1) It explains what you are going to do; 2) why the topic is relevant; and 3) it shows how your proposed work fits in with what is already know. Write 800 words Thanks in advance! i dont need a conclusion or an Introduction.
Case study Sunshine Café, a chain of coffee houses did some market research and found that college students would be an excellent audience to reach. You are asked to develop a plan to (1) create brand awareness among college students and (2) increase walk-in business at their local stores in college towns. Use the PR 4-step process to write the PR program for Sunshine Café. You should consider variety of communication tools including events on campus; however no money is allocated for advertising.
Beginning in November 2001, the newly created federal Transportation Security Administration (TSA) was faced with the task of replacing private contractor airport security screeners with government employees. Well over 10,000 replacements had to be made and well over 100,000 applicants sought the new government positions. Consulting companies bid on this federal contract. Suppose company A suggested that the project could be accomplished more quickly if a job analysis were not conducted. Suppose company B suggested that “selection panels” be formed to interview and screen applicants. Suppose company C proposed to administer mental ability tests using local colleges to give tests at computer workstations. Which of these proposals would appear most promising and which least promising? Why?
After you have presented your proposal to hospital administration, and it has been accepted, you are informed that the impending cost reductions will need to be implemented. You are told to meet with your supervisory staff to organize the implementation of your plan. The CEO will be holding hospital employee briefings beginning the next afternoon to provide the employees with an overview of the situation confronting the hospital. Over the next two to three days, you will be meeting with your supervisory staff and then with the laboratory employees to provide additional detail specifically as it pertains to the laboratory and its staff. Your goals are to have your employees fully understand the situation and its implications, allow them to communicate their thoughts and concerns, and to finally accomplish buy-in from the staff regarding the proposal you must implement. Question: What areas of collaboration or coordination, if any, will be needed with the supervisory staff, pathology…
After you have presented your proposal to hospital administration, and it has been accepted, you are informed that the impending cost reductions will need to be implemented. You are told to meet with your supervisory staff to organize the implementation of your plan. The CEO will be holding hospital employee briefings beginning the next afternoon to provide the employees with an overview of the situation confronting the hospital. Over the next two to three days, you will be meeting with your supervisory staff and then with the laboratory employees to provide additional detail specifically as it pertains to the laboratory and its staff. Your goals are to have your employees fully understand the situation and its implications, allow them to communicate their thoughts and concerns, and to finally accomplish buy-in from the staff regarding the proposal you must implement. Question: What are the various means of communication that could be used in this situation? Which one(s) is chosen…