The president of a large free-standing laboratory claims that 80 percent of his 5,000 customers are satisfied with the service they receive. To test this claim, a MT research group surveyed 100 customers, using simple random sampling. Among the sampled customers, 73 percent say they are satisfied. Based on these findings, can we reject the president's hypothesis that 80% of the customers are very satisfied? Use a 0.05 level of significance.

College Algebra (MindTap Course List)
12th Edition
ISBN:9781305652231
Author:R. David Gustafson, Jeff Hughes
Publisher:R. David Gustafson, Jeff Hughes
Chapter8: Sequences, Series, And Probability
Section8.7: Probability
Problem 6E: List the sample space of each experiment. Tossing three coins
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The president of a large free-standing laboratory claims that 80 percent of his 5,000 customers are satisfied with the service they receive. To test this claim, a MT research group surveyed 100 customers, using simple random sampling. Among the sampled customers, 73 percent say they are satisfied. Based on these findings, can we reject the president's hypothesis that 80% of the customers are very satisfied? Use a 0.05 level of significance.
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