What are the main differences between ISO 9000 and the MBNQA? What are the key components of Six Sigma?

Management, Loose-Leaf Version
13th Edition
ISBN:9781305969308
Author:Richard L. Daft
Publisher:Richard L. Daft
Chapter19: Managing Quality And Performance
Section: Chapter Questions
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  • What are the main differences between ISO 9000 and the MBNQA?
  • What are the key components of Six Sigma?
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