What are the stages of conflicts?
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Q: a. What are some major sources for intrapersonal conflict? Group of answer choices…
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1. What are the stages of conflicts? Explain and cite example for each.
2. What are the two types of reaction of an individual toward conflict? Explain the effect of each attitudes?
3. What is non-verbal communication? Suppose that you are working in a front desk, as you attend to the concern of the first guest, the one behind her seems to look at her watch often. What message does that convey? How would you handle the situation?
4. Explain the step-by-step process of resolving complaints.
Step by step
Solved in 2 steps
- 1.The ________ conflict-management style is when both parties give up something of importance to arrive at a solution. A. Accommodating B. Forcing C. Compromising D. Avoiding 2. A common reaction to conflict is to: A. Become hurt or angry B. Behave unprofessionally and disrespectfully C. Retaliate or get even D. All of these 3. Conflict is most easily defined as a(n): A. Act of immaturity B. Break down in communication C. Expression of low self-esteem D. All of these 4. An employee who is rude, unprofessional, and always seeking ways to intimidate or belittle a coworker is called a(n): A. Problem employee B. Workplace bully C. Victim D. Uncivil employee 5. It is important to view a disagreement: A. From your opponent's side B. With a neutral mind C. With a closed mind D. None of these 6. ________ is a common element of working with others. A. Negativity B. Conflict C. Negotiation D. All of these 7. If you are…What type of conflict style did Ava show at the beginning of her meeting with Veronica and Tony? How do you know? Multiple Choice She utilized a competing style because she was assertive. She utilized an accommodating style because she was assertive. She utilized a compromising style because she consulted with Veronica and Tony. She utilized a collaborating style because she consulted with Veronica and Tony. She utilized a competing style because she consulted with Veronica and Tony.Communication processes if not managed effectively, can deliver major barriers in a managing a group. Critical discuss any FIVE (5) communication barriers that could be faced by Robyn in managing the meeting with her team members. Suggest how Robyn can reduce the incidences of miscommunication and misunderstanding during team meeting, particularly in the face of high group member diversity.
- Explain how the Ten Guidelines of constructive conflict management may be used in changing the same scenario from a negative experience to a positive experience? 1: express anger directly and with kindness. 2: Check out your interpretation of others’ Behaviors. 3: to avoid attacks, Use “i” statements. 4: avoid mixed, or double messages. 5: When you Can, Choose the time and place Carefully. 6: address a specific issue, ask for a specific Change, and Be open to Compromise. 7: Be Willing to Change yourself. 8: don’t try to Win. 9: Practice Forgiveness. 10: End the Argument.In some company, there are various people with different backgrounds, different mindsets, and behaviors. There is one of your coworkers named Bella who is stubborn and has a mindset that is 180 degrees different from yours. As a result, it often causes disagreements during meetings. Questions: a. If you were in the same group as Bella, what would you do with Bella and other members to make the meeting more conducive? b. What methods do you use to make peace and keep good relations with Bella? c. Which one will you choose? Keep someone who is stubborn but has a good work ethic or someone who is obedient but has a bad work ethic. Provide some reasons for your answer!What are the essentials to having a "difficult conversation" with someone about a breach of one's personal space and/or a conflict? Why are these teachings crucial while having a difficult talk with someone else?Discuss the relationship between a person's emotional intelligence and interpersonal skill efficacy. In other words, describe how one's emotional intelligence influences his or her inclinations in interpersonal circumstances, and how these tendencies shape the co-created outcomes he or she has with others. This question has three parts: (1) Based on the materials we reviewed in class and the self-monitoring quiz I offered on Canvas, what is your personal level of self-monitoring? Describe your own particular self-monitoring habits and how they represent your personal level of flexibility. (2) How does your level of self-monitoring affect your interpersonal efficacy, for better or worse?
- Manager A - the traditional view of conflict. This person is a caring, empathetic leader with many good qualities. Manager B - the contemporary view of conflict. This person is ambitious and supports their team to exceed expectations. When conflict occurs on Manager A's team, how might it be resolved? When conflict occurs on Manager B's team, how might it be resolved?Changing the subject is characteristic of which conflict style a. accommodation b. collaboration c. avoidance d. competitionThis week's topic focuses on getting along at work. 1a. Describe a conflict you observed or participated in on the job. What conflict resolution strategies did you observe from each party? Which, in your view, were effective and why? Which were ineffective and why? How might either party have approached the situation differently to achieve a more positive resolution? 1b.Please share an experience at work about someone that you're having some difficulty getting along with. Don't forget to protect the privacy of individuals by not using their actual names or positions.
- a. What are some major sources for intrapersonal conflict? Group of answer choices Environmental stress Personnel differences Information redundancy Role incompatibility b. Direct behavior(s) that may accompany high stress in the workplace include: Group of answer choices Absenteeism Drug use Drinking excessively Social loafing c. Resulting absenteeism caused by a stressful work environment can be considered a "flight" reaction and may actually be a healthier reaction than staying and "fighting" the situation. Group of answer choices True False d. One example of intraindividual conflict is when a lawyer must represent a defendant who he believes is guilty Group of answer choices True False e. Herzberg's two-factor theory of motivation does not closely relate to Maslow's theory. Group of answer choices True False f. The baffling results of the Illumination studies in 1924 Chicago failed to take into account the complex human variable that…Assume that instead of changing his tone on Tuesday and Wednesday, United CEO Munoz continued blaming Mr. Dao for the incident. What type of negotiating cognitive bias would this portray? Multiple Choice Negotiator overconfidence Endowment effect Escalation of commitment Anchoring and adjustmentThe group's attempt to address Delery's concern that the group had not discussed and agreed to its approach to its work can best be characterized a consistent with which conflict resolution strategies: -Collaboration, because the group worked through an integrative process in search of a "bigger pie" -Competition, because the group spent their session fighting out the issue, which was eventually solved by Marshall exercising his authority. -Compromise, since the group engaged in a careful give and take and everyone won some and lost some. -Accommodation and maybe a little Avoidance, too, since Delery seemed to simply acquiesce to others and the group didn't really address the underlying issue (the lack of group norms).