State whether the following statements are true or false. If the statement is false, write its correct answer: 1. Process and Product design should be put in a way to reach customer satisfaction, and decrease profit and selling. Answer: 2. Operations management can be utilized in Process design, for it is beneficial to reduce the value of the product at every phase of its production. Answer: 3. A flow chart is a diagram that uses arrows and different symbols to represent consecutive events of a workflow or process.
State whether the following statements are true or false. If the statement is false, write its correct answer:
1. Process and Product design should be put in a way to reach customer satisfaction, and decrease profit and selling.
Answer:
2. Operations management can be utilized in Process design, for it is beneficial to reduce the value of the product at every phase of its production.
Answer:
3. A flow chart is a diagram that uses arrows and different symbols to represent consecutive events of a workflow or process.
Answer:
4. The five key performance factors to access a process performance are: quantity, speed, dependability, flexibility and cost.
Answer:
5. The process design consists of different steps and stages that are classified in an unorganized order, for the successful creation of the final product.
Answer:
6. In the service industry, it’s possible to separate service design from process design.
Answer:
7. Design is any part of an organization which takes a set of input resources, which are then used to transform something into outputs of products or services.
Answer:
8. Flow chart is utilized in process mapping to complicate the identification of different types of activities.
Answer:
9. An airplane trip is categorized as a Service since it is a tangible attribute and an actual physical product.
Answer:
10. Decisions taken during the design of the product or service will not impact the process that produces this product.
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