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- Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What should Sharon do in this situation?Scenario 4 Sharon Gillespie, a new buyer at Visionex, Inc., was reviewing quotations for a tooling contract submitted by four suppliers. She was evaluating the quotes based on price, target quality levels, and delivery lead time promises. As she was working, her manager, Dave Cox, entered her office. He asked how everything was progressing and if she needed any help. She mentioned she was reviewing quotations from suppliers for a tooling contract. Dave asked who the interested suppliers were and if she had made a decision. Sharon indicated that one supplier, Apex, appeared to fit exactly the requirements Visionex had specified in the proposal. Dave told her to keep up the good work. Later that day Dave again visited Sharons office. He stated that he had done some research on the suppliers and felt that another supplier, Micron, appeared to have the best track record with Visionex. He pointed out that Sharons first choice was a new supplier to Visionex and there was some risk involved with that choice. Dave indicated that it would please him greatly if she selected Micron for the contract. The next day Sharon was having lunch with another buyer, Mark Smith. She mentioned the conversation with Dave and said she honestly felt that Apex was the best choice. When Mark asked Sharon who Dave preferred, she answered, Micron. At that point Mark rolled his eyes and shook his head. Sharon asked what the body language was all about. Mark replied, Look, I know youre new but you should know this. I heard last week that Daves brother-in-law is a new part owner of Micron. I was wondering how soon it would be before he started steering business to that company. He is not the straightest character. Sharon was shocked. After a few moments, she announced that her original choice was still the best selection. At that point Mark reminded Sharon that she was replacing a terminated buyer who did not go along with one of Daves previous preferred suppliers. What does the Institute of Supply Management code of ethics say about financial conflicts of interest?What are Key performance indicators (KPIs)?
- Describe the process of conducting a business impact analysis (BIA) and its role in developing a continuity plan.Explain the concept of Quality Assurance (QA) in the context of website outsourcing and its significance.Discuss the challenges associated with service quality management and strategies for delivering high-quality services.
- What kind of recommendations can be used to bring areas of noncompliance into compliance with the mission of the Florida Re-Entry Subdivision (aka Recovery, Treatment, and Rehabilitation).Clearly explain the importance of defining program quality at BOTH the point-of-service and programmatic levels.How Do You Reduce the Chances of Quality and Delivery Issues?
- CASE SUMMARY: Retailers commonly track customer's shopping patterns and target them with special offers. For example, PTS an Extra care card that, when swiped at checkout applies discounts to purchases and provides rebates called Extra Bucks to be used as cash on future purchases. Behind the scenes, PTS has gathers data on customer’s purchases and using aggregated data to target individuals with special offers. Customers who have not recently shopped may may receive a discount in the mail or an online offer to incentive them to return. Frequent shoppers can scan their Extracare cards to get discounts and offers in the store. Questions Is it right for marketers to track consumer purchases? (Explain.) Should consumers be concerned with what information is being used? What are other examples of marketers using data collection to sell products? Is it ethical?Describe 9 features of a system for monitoring and evaluating the implementation of operational plans.IBM Global Center for Smarter Analytics Case Analysis 7: Hamilton County dropout rates and lagging performance required the county to address these problems on the individual student level. Department of Education But that meant first finding the students who needed help, and doing so before their problems led them to drop out of the Hamilton County school system. At the end of the day, there's no one better positioned to sense when the student is in academic trouble than a teacher or counselor with whom students have a direct relationship. The trouble is, warning signs are often complex and cumulative in nature, thus escaping the notice of frontline educators and administrators. Add to that the everyday challenges of running a classroom, and it's all the more understandable how problem students can fly “under the radar" until it's too late. PARIMENT ZONE TEDUCATION Kelly recognized that early detection of at-risk students required a more multidimensional view of their progress,…