Which core process includes the activities required to produce and deliver the service or product to the external customer? A. supplier relationship process B. order fulfillment process C. customer relationship process D. new service/product development process
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- Please answer as the operational manager of the Marketing department with the company, you wish to check the systems and processes to ensure that they are up-to-date and report your findings and possible recommendations at the upcoming meeting. Part 4: Create the process diagram a. Assuming that a client increases his/her insurance coverage, design and draw a “Policy Change Request” process diagram that will ensure the correct deductions are made the month following the increase. The diagram should show the bands, process flows, decisions and cross functional interactions required. b. As a team, select TWO of the business processes. Describe how they could be improved and make recommendations for their improvement. Part 5: Summarise and make Recommendations a. As a team, summarise the information shared so far and discuss TWO findings about your analysis that can be used to focus on the issues. Make TWO recommendations to prevent both the misallocation of deduction and…2. Process management is a. the ongoing activity of recording facts and specifications for a system for current and future reference b. the activity of scoping, planning and staffing the development of a system c. the activity of organizing the development of a system d. the activity of documenting, managing, and continually improving the process of systems developmentby matching process capabilities with product requirements, we get the most efficient process possible
- Explain what are the risks of automating a production process and what are the risks for a service process?Which business process takes into consideration the deficiencies identified by another process and the goals of the business? a.The value chain process. b.The work system process. c.The to-be process. d.The as-is process. What is a value chain? a.Steps used to create a product for retail. b.The set of activities used to create equipment for a customer. c.The creation of a product or service for a customer using a set of activities. d.Steps used to initiate a product for wholesale. Strategic management makes unscheduled, ad hoc decisions. Select one: True FalseAccording to this textual description, please develope each of the diagrams (3):a) Document flow chart:The document flow chart visually represents the flow of documents through Nova Terra's cash disbursement process. It starts with the invoice sent by DM to Nova Terra, which is then manually recorded by María Fuentes in the accounts payable subsidiary. The recorded invoice is sent to Mr. Martín Mendoza in the Cash Disbursement Office, who processes it and prepares a check for payment. The check and invoice are sent to Laura Rivera, who is the treasurer of Nova Terra and approves and signs them before mailing the check to the supplier. Subsequently, the canceled invoice is returned to Martín Mendoza for his registration in the cash disbursements journal and file. b) Business process diagram (BPD):The business process diagram shows the activities and sequence of Nova Terra's cash disbursement process in more detail. It includes the following steps: billing and registration, payment…
- Select the right answer. 1. The crossover point between two processes A and B can be stated as - [ ] a. variable costs of process A = Variable costs of process B - [ ] B. Fixed costs of process A = Fixed costs of process B - [ ] Variable costs of process A = Fixed costs of process B - [ ] total costs of process A = total costs of Process B 2. What are the two dimensions of the service process matrix - [ ] Degree of customization and degree of capital - [ ] Degree of customization and degree of labor - [ ] Degree of volume and degree of variety d - [ ] All of the above 3. Which of the following strategies could be used when demand exceeds the capacity. - [ ] Stimulate the market through price reductions or aggressive marketing - [ ] Product changes. - [ ] decreasing prices of products - [ ] Discouraging marginally profitable business 4. Capacity decision determines which of the following? a. whether demand will be satisfied or whether facilities will be…The break-even point is:a) adding processes to meet the point of changing productdemands.b) improving processes to increase throughput.c) the point in dollars or units at which cost equals revenue.d) adding or removing capacity to meet demand.e) the total cost of a process alternative.Process Management: What do we mean by process approach? List the processes of a company When do we need to reengineer a process?
- why type of processes do Enterprise systems support? (a) HR, accounting and financial processses. (b) Financial, journal listing and manufacturing processes. (c) Manufacturing, journal listing and HR processes. (d) Manufacturing, financial and HR processes. What type of diagram is used to represent business process modelling? (a) Pilot process diagram (b) swim lane diagram (c) Flow chart diagram (d) work systems diagramWhat is the purpose of process streamlining?The janitorial staff at the local secondary school have reported that they were low on several cleaning products. New supplies would be required in the next couple of weeks. What kind of process will likely be in place for this situation? A) a routine purchase process B) a supplier review C) a modified rebuy routine D) an order and reorder routine E) a new-task purchase