Write down the name of the sections of the report.(a) What questions are answered in each section? Write one specific question and one general question for each section. Read the report and answer the following questions.A. There has been a massive increase in the use of personal mobile phones over the past fiveyears and there is every indication that this will continue. According to Black (2002) by 2008almost 100% of working people in Australia will carry personal mobile phones. Blackdescribes this phenomenon as 'serious in the extreme, potentially undermining thefoundations of communication in our society' (2002, p 167). Currently at Unilab 89% of staffhave personal mobile phones. Recently a number of staff have complained about the use ofpersonal mobile phones in meetings and asked what the official company policy is. At presentthere is no official company policy regarding phone use. This report examines the issue ofmobile phone usage in staff meetings and small team meetings. It does not seek to examinethe use of mobile phones in the workplace at other times, although some concerns wereraised.B. We conducted this research by preparing questionnaire and investigating UniLab staffmembers' attitudes to the use of mobile phones in staff / team meetings. We distributed atotal of 412 questionnaires with employees' fortnightly pay slips. We used Lekert scales inthe questionnaire to assess social attitudes (see Smith 2002) to mobile phone usage andprovided open ended responses for additional comments. We located survey collectionboxes in every branch for a fourweek period. In this survey we did not collect any personalinformation. People participated in the survey voluntarily and the survey was anonymous.C. There was an 85% response rate to the questionnaire. A breakdown of the responses is listedbelow in Table 1. It can be clearly seen from the results that mobile phones are considered tobe disruptive and should be turned off in meetings.Table 1Personal mobile phone usagein staff and team meeting is .. agree %Not a problemAn issueDisruptivePhones should be permissible 6Phone should be turned offStronglyAgree %Disagree %Stronglydisagree %76523404510801073165622851032Allowed in some10522414circumstancesThe survey also allowed participants to identify any circumstances where mobile phonesshould be allowed in meetings and also assessed staff attitudes towards receiving personalphone calls in staff meetings in open ended questions. These results showed that staffthought that in some circumstances, eg medical or emergencies, receiving personal phonecalls was acceptable, but generally receiving personal phone calls was not necessary. D. It can be seen from the results in Table 1 that personal mobile phone use is considered to aproblem; however it was acknowledged that in some situations it should be permissible. 80%of recipients considered mobile phones to be highly disruptive and there was strong supportfor phones being turned off in meetings (85%). Only 12% thought that mobile phone usage instaff and team meetings was not a problem, whereas 85% felt it was an issue. The results areconsistent throughout the survey.Many of the respondents (62%) felt that in exceptional circumstances mobile phones shouldbe allowed, eg medical, but there should be protocols regarding this. These findings areconsistent with other studies.According to Smith (2005) many companies have identified mobile phones as disruptive andhave banned the use of mobile phones in meetings. Havir (2004) claims that 29% of staffmeeting time is wasted through unnecessary mobile phone interruptions. This affects timemanagement, productivity and team focus.E. The use of mobile phones in staff meetings is clearly disruptive and they should be switchedoff. Most staff felt it is not necessary to receive personal phone calls in staff meetings exceptunder certain circumstances, but permission should first be sought from the team leader,manager or chair. It is recommended that Unilak develops an official policy regarding theuse of mobile phones in staff meetings. The policy should recommend:•mobile phones are banned in staff meetings•mobiles phone may be used in exceptional circumstances but only with the permission ofthe appropriate manager or chairFinally, the policy needs to apply to all staff in the company.

Question

Accepted Answer

Answer 1.
Every report should have the following sections.

Title Page
Table of Contents
Executive…

Write down the name of the sections of the report. (a) What questions are answered in each section? Write one specific question and one general question for each section.