205-2016 Goal Setting Report

Satisfactory Essays

Overall, I have achieved my 205-2016 goals setting by:- 1) Delivering quality of services to internal and external clients to ensure smooth operations - Understand internal clients’ queries and issues, do further investigating and check/follow up with the IBS functional support, finance department and engagement team. After that, provide alternative solution and update the status to internal clients. - Teaching and coaching Brunei administrator of how to generate the WIP and JCB Report. Explaining to her how to extract the information from the correct report fields, based on the requestor’s requirement. - Report any issues found by the internal clients and billing support team to the IBS Functional Support, by describing the system issues,

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