Personal Interview I interviewed, Ivonne Suarez, who is a case manager at Arizona Counseling and Treatment Services (ACTS). She has worked in the field for seven years, but has only worked at ACTS for seven months. Next, she has a Bachelor’s degree in criminal justice and a Master’s degree in public administration. Also, she is in the Army reserves, prior to her working at ACTS, she was active duty and was stationed all over Europe. While in the military she worked as a medical tech, and also in behavioral health. Lastly, she enjoys her job because she gets the gratification from helping others who are in need. I asked a myriad of questions pertaining to the social work field, and about the agency she is currently employed at. For …show more content…
However, she also said that open communication, being professional, and showing empathy were paramount as well. Next, I asked what she considers her strengths to be when working with clients. She stated, that her ability to show empathy and sympathy have been crucial in helping her clients. She also stated, that her life experiences have proven to be beneficial as well. However, she stated, that she does not self-disclose any personal information to clients. She will say, “I have been there too”, or “I know how that feels”, but she will not give personal details or experiences at all. On the other hand, she identified caring too much at times as being a weakness. I then asked her about the most common problems the clients face, and problems she encounters while working with clients and the agency she works for. For the clients, she stated, that the most common problem or challenge was depression. She stated that it was either clinical depression or situational depression. Next, for herself as a case manager she said, that she mainly gets frustrated with the staff and office politics, not the clients. For example, she said, “too many Indians and not enough chiefs”. Lastly, I then asked her about the issue of professional fatigue. She stated, that she has a lot of clients and her personal life does suffer, but she enjoys what she does so she thinks the work is worth it. Another problem is the issue of boundaries. She stated, that she does not have a
In the roughly eleven-minute interview with my client, Alex, we discussed her need for case management services. She established her concerns that she wanted to address with me, as well as her current status in education, living arrangements, social supports, along with her history in the same areas. We also began to discuss (informally) the goals that she intends to reach with help of my services and other services she may be referred to. During the process, I learned about Alex’s strength and resilience. I also learned a lot about myself as an interviewer.
The Human Services profession is a wide and vast field of occupation that provides support to various people in various situations. From an Alcohol Counselor, to a Social Work Assistant, the Human Services professional proves to be a vital career. For my interview assignment I chose Amada Miller, a Family Services Worker who works for the City of Norfolk in the Human Services Department in Norfolk, Virginia. As a Family Services Worker, Amanda Miller is specializes in providing help to families in a majority of ways. After Interviewing Amanda, her insight and advice she gave to me made me consider going into the Human Services Field.
I learned quite a few things from my interview with Andrea. Some good and some not so much, but overall I was able to listen and learn about a different form of social work, and the work and situations that she goes through. The person I interviewed, Andrea Gregert, is a longtime friend who went to the University of Pennsylvania, studied psychology, and now works and teaches at UC Berkeley. She 's had extensive training in clinical psychology, and has experience in substance abuse and counseling. Andrea told me that the feeling of wanting to help others has always been with her. When I asked her what helped her decide on being a social worker her response was that someone in her early life had a problem with substance abuse and it affected her because she didn’t know how to help them at the time. Her wanting to help her friend pushed her to complete her doctorate in clinical psychology. I know it must have been a difficult journey to complete her education. She knew then that she could make a difference with the education that she received. She left me with a very passionate feeling about the field, and I 'm glad that I had the ability to interview her.
As I have a passion for helping children and an interest for pursuing school social work, I decided to interview my mother’s co-worker, Belle Walker. Belle is an exceptional children’s (EC) social worker for Union County public schools and works directly with students and families who need assistance finding resources to help them succeed in the classroom. Belle is a very passionate person and loves her work. During her undergraduate, she held an internship at a transitional homeless shelter working with families. As she attended graduate school in Illinois, Belle worked in a domestic violence shelter as a counselor during the nights. After graduate school she decided to move back to Charlotte and found a job working with A Child’s Place as a caseworker for homeless families through the school system. She has now been working with Union County public schools for three years and plans to work with the school system for as long as she can because she feels that she has found fitting.
Bernadette Carroll is a DC school social worker. There she does therapy with students and programs on bullying. She also does both individual and group sessions. Bernadette Carroll is a license social worker, she currently have a BSW, MSW, LSCWS and she is currently working on her doctorate of social work at Capella University. She has been a social worker for 10 years where she have been helping her clients the best way she can. She also worked as a Child Protective social worker where she investigate and supervise situations with abuse and neglect of children. The aspect of Bernadette’s field of practice that seems more attractive to me is the fact that while on her journey, she tried to make connections with people and exploring options in order to do what she wanted to do.
I decided to interview her because I am interested in Health Care social work. She has had experience working for numerous health care facilities including the prestigious Duke Health’s HIV agency. She also worked at an unnamed health care facility as a receptionist, where she began to make programs to fit the clients needs, something that was not being done in that facility at that time. She is currently working at Southlight Health Care and helps plenty of clients get all around health care.
For the purpose of illustration and analysis, a theoretical client will be reviewed. Heather is a 28 year old single professional causation woman, she looks a little old for her age, slumped shoulders, her attitude is somewhat flat, she displays a friendly smile that comes and goes with a soft pleasant voice. She lives a few miles from her family and childhood home. She is a successful IT Engineer; she is a mid level manager and has successfully advanced through the company, starting as an intern. She gets along with her coworkers and she is well liked at work. When listening to Heather talk about her work, she beams with excitement. Her main concern is her lack of social life and romantic partner. She feels like time is running out for marriage and it dominates all her thoughts.
I interviewed a Rosemarie Ordonez Jenkins Senior Director of Community Resources at Phipps Neighborhood who’s currently oversees 11 programs including a family shelter where I work as a case manager for over 4 years. Ms. Rosemarie is a License Social Work who obtained her Master from Fordham University Graduate School of Social Services 27 years ago.
Half-way through the session, my client noticeably relaxed. She stopped twisting her pant leg and articulated her feelings with less difficulty. When I noticed that I was successfully demonstrating my interest to my client and fostering a comfortable and welcoming environment, I felt increasingly confident. Had I presented an unwelcoming demeanor, I believe that my client would neither have relaxed nor expressed the feelings that she did. Our session would have unfolded differently and presumably less successfully. Evidently, knowledge and application of these foundational skills benefitted both myself and my client. However, over-focusing on these skills made it more difficult to effectively consider my client’s concerns. Therefore, with additional practice, I hope to improve these skills until they become increasingly natural. This will allow me to both conduct interviews with confidence and attend to my client’s narrative with consideration. Possessing ethical and multicultural awareness, along with utilizing attending behavior and empathy, creates the foundation to a trusting and effective helping
After our conversation, I am confident that my skills and experiences are a great match for this opportunity. As we discussed, I believe my background in the various system of care agencies such as the Department of Children and Families, Department of Juvenile Justice, Orange County Youth and Families and Lakeside Alternatives, working with children and families, who are involved in dependency, or who have been adjudicated delinquent, and who are mentally ill will bring diversity to the team.
The student nurse felt comfortable upon first meeting the client. The client seemed to be friendly and did not show signs of anxiety or hostility towards the students. The student nurse had a difficult time trying to ask the appropriate questions at times given the client’s situation and past experiences. When LS began speaking about her spirituality, the student nurse was able to put her own feelings aside about spirituality in order to keep the student nurse-client relationship professional. By the end of the conversation, the student nurse was empathetic towards the client but was able to terminate the interview in an appropriate and professional manner.
As my resume indicates, I am very good with the skills and abilities needed for the position. I can give good advice and can help people cope with their problems more effectively. Also, I am able to listen for long periods of time. Finally, I am very patient. I’ve had experience in the past with working with people with different problems such as depression or anxiety.
She has worked with individuals and couples for over 30 years, her approach is collaborative, client centered, and solution focused. Depending on your needs, she can focus on concrete solutions to immediate concerns, or can examine deeper-rooted feelings and thoughts.
A social worker is a challenging but yet a rewarding profession. You have to be an active listener, compassionate, supportive, non-judgmental, and an empathetic person to be a great social worker. This week our assignment was to interview a social worker. On 09/17/2015, I had the pleasure to interview a social worker at My Sister’s House in Nashville, NC. I chose My Sister’s House because I use to volunteer there in 2011-2012 as a crisis call taker. I like the services they provide for the community. My Sister’s House is a non-profit organization that helps domestic and sexual abuse victims with housing, emotional and legal resources. The building is an office space between other businesses like a plaza. It is across from Nash County Court House in Nashville, NC. Once you entered the office, it is like a shotgun house. You have the receptionist area and once pass that area, you have offices on each side of the hall. It is quite small, hence they are moving into a new building in Rocky Mount on January 2016. It does not give a warm feeling at all but I think the employees make the victims feel comfortable. The social worker, I interviewed has been employed there since 2012 as a court advocate/social worker. However, she started out as a volunteer a crisis call taker. Her name is Telisa Richardson. Before we got started with the interview, I asked her where did she received her educational credentials. Ms. Richardson told me that she is an alumna of Barton College with a
Being an empathetic person I feel myself fit for this profession. Spending my own life in ups and downs makes me able to deal with emotional distress and better coping strategies. I can make my client learn better and easier.