preview

A Report On The Hospital

Good Essays

Overview of the Organization The company we selected is a privately owned and operated, for-profit hospital in a large city. The hospital has 400 beds and employs approximately 2,000 healthcare professionals. The hospital offers a full array of medical services including cancer care, emergency services, medical imaging, neurosciences, orthopedics, pharmacy, rehabilitation, surgery, and several other areas. The hospital employs physician’s full time to their location (rather than having physicians switch off between several locations) because the patient demand is high enough. Because these physicians can work full time of the same hospital, they bring in median revenue of about $3 million dollars for the hospital while their median …show more content…

Performance Metric to Monitor Employee Performance Because performance measures are strongly linked to the way people work, hospital administration must set expectations and explain the requirements to all employees. To begin, no one process or incentive plan works for everyone. Good leaders learn through the employees and take the time to get to know them individually. The act of interaction among staff creates value in relationships and builds higher levels of satisfaction, trust, and communication. In essence, the hospital staff will know what is expected of them, and will be motivated to achieve those desired outcomes. On the other hand, if the administration fails to set goals and expectations, there will be confusion, a lack of motivation, and dysfunctional behavior (Jensen, McMullen, & Stark, 2006). In order to monitor and incentivize people towards a goal, the administration will first establish a baseline, then determine an end result for success. A crucial step in the process includes senior leadership will explain specific efforts of the organization to reach their long term target goals. Effective communication can provide an impact to all employees. First, it will get a buy-in from employees that agree or it will spark discussion/argument for those that don’t agree. Either way, administration will have multiple opinions to make an informed decision along with staff empowerment

Get Access